Tenders/British Sign Language Customer Information Service

British Sign Language Customer Information Service

Rail Delivery Group

Published: Oct 16, 2026

Updated: Oct 16, 2026

About This Opportunity

This is a services contract in the information and communication technology and media and communication sectors, with a focus on Translation. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

RDG is looking to secure a supplier to deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation that the system's users can display on their digital channels, in station screens, and onboard screens. RDG is looking to put in place a contract for 1 year, with the intention of extending the contract for a further 2 years (1+1) upon funding confirmation. The contract value for this tender covers both the Capex and Opex amounts. RDG is aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027; however, bidders must indicate whether this timeline is suitable in their responses. The contract end will be dictated by project go-live date, therefore the date indicated in this Tender notification is subject to change.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on October 16, 2026. Last refreshed today. Reference: 098107-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Rail Delivery Group

Rail Delivery Group has issued 17 procurement notices on BidsFactory, including 1 currently open and 10 awarded contracts. Activity concentrates in Transport & Logistics, Governance & Public Administration, and Construction & Civil Works. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: October 16, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 098107-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by Rail Delivery Group in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.