Tenders/C443317 Pay the BSA by Card - Card IVR

C443317 Pay the BSA by Card - Card IVR

NHS Business Services Authority

Published: Oct 5, 2026

Updated: Oct 5, 2026

About This Opportunity

This is a services contract in the information and communication technology, finance and banking and social protection sectors, with a focus on Social Work. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

The NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay. The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs.  The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317). The RFI documents are available within the Health Family Portal from 5th October 2026. The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on October 5, 2026. Last refreshed today. Reference: 093986-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About NHS Business Services Authority

NHS Business Services Authority has issued 121 procurement notices on BidsFactory, including 1 currently open and 97 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and Governance & Public Administration. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: October 5, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 093986-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by NHS Business Services Authority in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.