Part 3 - External call center services for electricity and natural gas retention
This tender has been awarded
Awarded to Konecta Czech a.s. — CZK 771,282
About This Opportunity
TranslatedFramework agreements for external call center services related to electricity and natural gas customer retention.
This is a services contract in the general supplies sector. Located in Czech Republic, Europe, this opportunity is open to firms and consortiums, with an estimated budget of CZK 170.0 million.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: csSjednání Rámcových dohod obsahujících smluvní podmínky pro plnění jednotlivých dílčích zakázek na poskytování služeb externího call centra pro oblast retence elektřiny a zemního plynu.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on April 21, 2026. Last refreshed 50 days ago. Original language: cs. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About ČEZ Prodej, a.s.
ČEZ Prodej, a.s. has issued 13 procurement notices on BidsFactory, including 0 currently open and 10 awarded contracts. Activity concentrates in Information & Communication Technology and General Supplies & Services. All notices are published for Czech Republic. Notices are distributed via TED - Tenders Electronic Daily (EU) and Czech Republic NEN. Most recent publication: June 11, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by ČEZ Prodej, a.s. in Czech Republic. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Konecta Czech a.s. was awarded the contract for CZK 771,282. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Czech Republic. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Konecta Czech a.s.. The award notice is archived on BidsFactory for transparency and market intelligence.
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