Cisco break/fix and licensing support

Cardiff and Vale University Health Board

Published: Mar 3, 2026

Updated: Jun 20, 2026

Source: uk_fts

This tender has been awarded

Awarded to WHITESPIDER ENTERPRISE SERVICES LIMITED — £162,510

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

Award notice from Cardiff and Vale University Health Board (United Kingdom) — Cisco break/fix and licensing support. ICT & digital. Awarded to WHITESPIDER.

This is a services contract in the information and communication technology sector, with a focus on Software. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Provision of Cisco Break/Fix support services, including next-business-day hardware replacement, Cisco DNA and software licence renewals, and ongoing managed network support to maintain the AWMGS Cisco infrastructure at the Cardiff Integrated Genomics Centre.

This agreement provides break/fix hardware support and
Cisco software licensing renewals (including DNA
subscriptions) for the All Wales Medical Genomics Service
(AWMGS) network at the Cardiff Integrated Genomics
Centre. It ensures continued maintenance of the Cisco
infrastructure supporting critical genomic services,
including next-business-day hardware replacement,
proactive monitoring, licence tracking, and centralised
management to maintain a resilient, secure, and compliant
network environment.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on March 3, 2026. Last refreshed 6 days ago. Reference: 019011-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Cardiff and Vale University Health Board

Cardiff and Vale University Health Board has issued 92 procurement notices on BidsFactory, including 10 currently open and 76 awarded contracts. Activity concentrates in Governance & Public Administration, Health & Medical, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and Sell2Wales. Most recent publication: June 17, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Cardiff and Vale University Health Board in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

WHITESPIDER ENTERPRISE SERVICES LIMITED was awarded the contract for £162,510. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 019011-2026 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to WHITESPIDER ENTERPRISE SERVICES LIMITED. The award notice is archived on BidsFactory for transparency and market intelligence.