Tenders/City of Calgary - Request for Proposal - 26-1577 Call Centre Services for Building and Property Maintenance Services

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City of Calgary - Request for Proposal - 26-1577 Call Centre Services for Building and Property Maintenance Services

City of Calgary

Published: Sep 28, 2026

Updated: Sep 29, 2026

Source: alberta_purchasing

About This Opportunity

This is a works contract in the construction and civil works, information and communication technology and legal services sectors, with a focus on Buildings, Network Infrastructure and Enterprise Systems. Located in Canada, North America, this opportunity is open to firms and consortiums.

Published through Alberta Purchasing Connection, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the construction and civil works sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

The Request for Proposal (RFP) is for Call Centre Services for Building and Property Maintenance Services. No prequalification is required for this RFP. Bidding documents are located in SAP Business Network portal found at supplier.ariba.com This procurement process is not intended to create, and will not create a formal, legally binding bidding process. It will instead be governed by the law applicable to the direct commercial negotiations. The Agreement will be for an initial term of three (3) year(s) and may be renewed for two (2) additional three (3) year terms, under the same terms and conditions and if mutually agreeable, not to exceed a maximum of nine (9) years Additional Requirements: See RFP documents Commodity Categories: Information Technology Broadcasting and Telecommunications, Helpdesk or call center software, Engineering and Research and Technology Based Services, System and system component administration services, Technical support or help desk services, Information Technology Service Delivery, Call center software as a service, Help desk process as a service Delivery Region: Alberta, Calgary

Data provenance

This notice is sourced from Alberta Purchasing Connection and was originally published on September 28, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About City of Calgary

City of Calgary has issued 393 procurement notices on BidsFactory, including 33 currently open and 77 awarded contracts. Activity concentrates in Construction & Civil Works, Information & Communication Technology, and Transport & Logistics. All notices are published for Canada. Notices are distributed via Alberta Purchasing Connection and CanadaBuys - Government of Canada. Most recent publication: September 28, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Canada. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Alberta Purchasing Connection to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by City of Calgary in Canada. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Works contract in the Construction & Civil Works sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.