Cloud-based VoIP/UCC solution as SaaS

Auto-translated from German

Original title: Cloudbasierte VoIP-/UCC-Lösung als SaaS

Landkreis Unstrut-Hainich

Published: Oct 7, 2026

Updated: Oct 7, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Telecommunications and Cloud Services. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: German

Der Landkreis Unstrut-Hainich beabsichtigt im Rahmen eines Offenen Verfahrens gemäß Vergabeverordnung (VgV), die bestehende AVAYA IP Office Serveredition R11.1 durch eine cloudbasierte VoIP-/UCC-Lösung als Software as a Service (SaaS) abzulösen. Gegenstand der Beschaffung ist die betriebsfertige Bereitstellung und der Betrieb einer zentral administrierbaren, hochverfügbaren Kommunikationslösung für vier Standorte und ca. 595 Nutzer. Der Leistungsumfang umfasst insbesondere die SaaS-Plattform, Standardtelefonie und UCC-Funktionen, Softphone- und Mobile-Clients, öffentliche Telefonie über SIP einschließlich Carrier-/SBC-Funktionen, die Übernahme und Portierung der vorhandenen Rufnummern, bis zu zehn physische IP-Telefone, zehn Analogwandler mit jeweils zwei a/b-Schnittstellen, einen zentralen Vermittlungsarbeitsplatz sowie eine KI-gestützte Vermittlungsfunktion. Weiterhin sind Projektierung, Proof of Concept, VoIP-Readiness- und Abnahmemessung, Migration und Umschaltung, Schulung, Dokumentation sowie Systemservice und Support Bestandteil der Leistung.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on October 7, 2026. Last refreshed today. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Landkreis Unstrut-Hainich

Landkreis Unstrut-Hainich has issued 8 procurement notices on BidsFactory, including 1 currently open and 3 awarded contracts. Activity concentrates in Transport & Logistics, Energy & Power, and Environment & Climate. All notices are published for Germany. Notices are distributed via TED - Tenders Electronic Daily (EU) and DÖE Bekanntmachungsservice (Germany). Most recent publication: October 7, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Landkreis Unstrut-Hainich in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.