Common software solution for billing, cashing, meter reading and business intelligence for AKUK and regional water and sewerage utilities
About This Opportunity
Invitation for Bids | Project: Albania National Water Supply and Sanitation Sector Modernization Program | Method: Request for Bids | Ref: AL-AKUK-329923-GO-RFB
This is a supplies contract in the infrastructure, education and training and energy and power sectors. Located in Albania, Europe, this opportunity is open to firms and consortiums.
Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for the supply of goods in the infrastructure sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
R E P U B L IC OF ALBANIA
NATIONAL AGENCY OF WATER SUPPLY AND SEWERAGE
Request for Bid
Information Systems
(Design, Supply and Installation)
(Without Prequalification)
Purchaser: National Agency of Water Supply and Sewerage
Project: Albania National Water Supply and Sanitation Sector Modernization Program
Contract title: Common software solution for billing, cashing, meter reading and business intelligence for AKUK and regional water and sewerage utilities
Country: Albania
Grant No.: TF B8448
RFB No: AL-AKUK-329923-GO-RFB
1. The National Agency of Water Supply and Sewerage financing from the World Bank toward the cost of the Albania National Water Supply and Sanitation Sector Modernization Program, and intends to apply part of the proceeds toward payments under the contract for Common software solution for billing, cashing, meter reading and business intelligence for AKUK and regional water and sewerage utilities.
2. The National Agency of Water Supply and Sewerage now invites sealed Bids from eligible Bidders for implementation of a unified, centralized software platform for the management of billing, cash collection, customer accounts, and business intelligence across 17 regional water and sewerage utilities in Albania, covering approximately 1 million customer connections.
The system shall support integration with smart metering systems and third-party payment gateways through open interfaces and be hosted on Cloud.
The estimated implementation period is 11 months from contract signature, including business process analysis, system configuration, integration, data migration, testing, training, phased rollout, and post-implementation support.
3. Bidding will be conducted through national competitive procurement using Request for Bids (RFB) as specified in the World Bank’s Procurement Regulations for IPF Borrowers: Procurement in Investment Project Financing – Goods, Works, Non-Consulting and Consulting Services dated July 2016 (revised November 2017, August 2018, and November 2020), and is open to all eligible Bidders as defined in the Procurement Regulations.
4. Interested eligible Bidders may obtain further information from National Agency of Water Supply and Sewerage, procurement_p4r@akuk.gov.al and inspect the bidding document during office hours 08:00 to 16:00, Mondays to Thursdays, and from 08:00 to 14:00 on Fridays at the address given below.
5. The bidding document in English may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a nonrefundable fee of USD 50. The method of payment will be direct deposit to specified Bank Account: Agjencia Kombëtare e Ujësjellës Kanalizime,
INTESA SANPAOLO BANK ALBANIA
IBAN: AL15208110080000002014730702
SWIFT: USALALTR
The document will be sent by email.
6. Electronic Bidding will not be permitted. Late Bids will be rejected. Bids will be publicly opened in the presence of the Bidders’ designated representatives and anyone who chooses to attend at the address below on September 30, 2026.
7. All Bids must be accompanied by a Bid Security Declaration.
9. The address referred to above is:
Agency of Water Supply and Sewerage
Ministry of Infrastructure and Energy
"Sami Frashëri" Str., No. 4, Tirana, Albania
procurement_p4r@akuk.gov.al
Data provenance
This notice is sourced from WB - World Bank and was originally published on August 12, 2026. Last refreshed 2 days ago. Reference: OP00462156. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Albania National Water Supply and Sanitation Sector Modernization Program
Albania National Water Supply and Sanitation Sector Modernization Program has issued 7 procurement notices on BidsFactory, including 1 currently open and 1 awarded contracts. Activity concentrates in Education & Training, Energy & Power, and Infrastructure. All notices are published for Albania. Notices are distributed via WB - World Bank. Most recent publication: August 20, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00462156 when communicating with the contracting authority.
Who is the contracting authority?
This notice was issued by Albania National Water Supply and Sanitation Sector Modernization Program in Albania. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Infrastructure sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Albania. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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