Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)
About This Opportunity
Award notice from OFCOM (United Kingdom) — Communications Consumer Panel: Moving. consulting. Awarded to Strat7 Limited, trading as Jigsaw (GBP 49K, Jan 2026).
This is a consulting contract in the Consulting sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 49,300.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the Consulting sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).. CPV: Market research services (79310000). Procedure: Other - Mini Competition via Ofcom Market Research Framework Agreement. Suitable for SMEs. Suitable for VCSEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on March 11, 2026. Last refreshed 10 days ago. Reference: tender_511240/1558927. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About OFCOM
OFCOM has issued 47 procurement notices on BidsFactory, including 2 currently open and 42 awarded contracts. Activity concentrates in Information & Communication Technology, Consulting, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 15, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by OFCOM in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Consulting sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Strat7 Limited, trading as Jigsaw Research was awarded the contract for £49,300. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference tender_511240/1558927 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Strat7 Limited, trading as Jigsaw Research. The award notice is archived on BidsFactory for transparency and market intelligence.
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