Design and deployment of a multi-site enterprise directory solution

Project Framework: Under the auspices of the Ministry of Health and with the support of the AFD, the CIMS is undertaking the upgrade of its infrastructure services through the design and deployment of a multi-site enterprise directory solution. This structuring project aims to interconnect the central headquarters and 60 remote sites (i.e., 61 points of presence in total) via a forest architecture, thereby ensuring increased security, simplified administration, and optimal interoperability of the national health information system. 1. Central Objective: The project aims to establish a centralized enterprise directory system based on a "forest" type architecture. This infrastructure must unify the management of identities, access, and security policies across the entire national territory. 2. Geographical and Technical Scope: Geographical and Organizational Extent: The project has a strategic national dimension covering the 24 governorates of Tunisia. It concerns a total of 61 entities, divided between the central headquarters and 60 health structures (University Hospitals and Regional Hospitals). This represents the management of 12,500 workstations. Software and License Management Scope: The solution is based on an Active Directory "Forest" architecture. The license distribution is as follows: • Acquisition of licenses (Windows Server): The service provider is responsible for acquiring licenses for 38 health structures: the headquarters and 37 health structures. • Installation of existing licenses: The service provider will also install licenses (Windows Server) for the 23 additional health structures, already acquired by the Ministry of Health. Technical and Deployment Scope: Although the license acquisition method differs, the service provider ensures the installation, configuration, and integration of Active Directory on all 61 servers (the central node at headquarters and the 60 remote servers). Migration and Network Services Scope: • Network Services: Activation and configuration of AD (Active Directory) and DHCP roles. • Additional Services: The scope also includes the deployment of print servers, file servers, and the implementation of a system for industrializing workstation management (automated updates) across all sites. 3. Structuring: The mission of this Call for Expressions of Interest (CEI) is to ensure the design and deployment of a centralized Active Directory directory solution on behalf of the Ministry of Health. The project framework requires strict sequencing to ensure its success: Subject of the service mission: Engineering and Architecture • Technical Design: Carrying out the engineering of a "forest" type architecture. • System Unification: Implementing an infrastructure that unifies the management of identities, access, and security policies at the national level. Deployment and Migration Services • Installation and Configuration: Deployment of Active Directory on all 60 servers and the central node (headquarters). • License Management: o Acquisition of server licenses and technical implementation for 38 sites. o Installation of licenses provided by the Ministry for the 23 additional health structures. Network Services and Industrialization • Network Services: Activation and configuration of AD (Active Directory) and DHCP roles. • Shared Resources: Deployment of print servers and file servers at various sites. • Automation: Implementation of a system for industrializing workstation management through an automated update system for servers and 12,500 workstations. Support and Skills Transfer • Technical Training: Conducting specific training on Active Directory to ensure the autonomy of the CIMS technical teams and health structures. • Skills Transfer: A complete technical skills transfer is required to conclude the mission. Scope of the service: The service provider must be able to mobilize teams across the 24 governorates of Tunisia to cover the CIMS headquarters and the 60 health structures (University Hospitals and Regional Hospitals) involved in the project. 4. Quality Requirements and Standards: The solution must meet the specific constraints of the public health sector, including: • Availability: Guarantee of high availability for critical hospital services. • Connectivity: Consideration of variable connectivity of remote sites via the National Health Network. TUNISIA Services Design and deployment of a multi-site enterprise directory solution Expressions of Interest The Ministry of Health has received funding from the French Development Agency (the "AFD"), and intends