Consultancy services for the development of services taxonomy (service process mapping) and standards for FCSC and selected ministries
About This Opportunity
Request for Expression of Interest | Project: Governance Modernization to Enable Efficient Service Delivery Project | Method: Quality And Cost-Based Selection | Ref: ET-CSC-473603-CS-QCBS
This is a consulting contract in the infrastructure, education and training and transport and logistics sectors. Located in Ethiopia, Africa, this opportunity is open to firms and consortiums. Proposals must be submitted before June 12, 2026.
Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for consulting in the infrastructure sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
REQUEST FOR EXPRESSIONS OF INTEREST
(Consultancy Service – FIRMS SELECTION)
Country: Federal Democratic Republic of Ethiopia
Employer: Federal Civil Service Commission
Project: Governance Modernization to Enhance Efficient Service Delivery Project
Credit No.: 7619 ET
Assignment Title: Development of National Public Service Taxonomy and Service Catalogue System
Reference No. ET-CSC-473603-CS-QCBS
Background
The Government of Ethiopia has launched a comprehensive Public Service and Governance Reform Program built around seven strategic pillars. One of the core pillars, Public Service Improvement, is aimed at enhancing the efficiency, accessibility, transparency, and standardization of public services across government institutions.
To support these reform efforts, the Government has secured financing from the World Bank under the Governance Modernization to Enhance Efficient Service Delivery Project. Part of the proceeds from this financing will be used to procure consulting services for the development of a National Public Service Taxonomy and Service Catalogue System.
Objective
The objective of the assignment is to support the Government of Ethiopia, Federal Civil Service Commission, in designing and implementing a standardized, scalable, and digitally enabled national service taxonomy and catalogue system, applicable across federal and regional institutions.
Terms of Reference (TOR)
The detailed TOR for this assignment is available by contacting the FCSC via the email address provided below or in person at the Commission’s office.
Eligibility and Shortlisting Criteria
Interested suppliers must demonstrate their qualifications and relevant experience. The shortlisting criteria include:
- Core business and number of years in operation
- Relevant experience in similar assignments
- Technical and managerial capacity of the firm
- Experience in Similar Conditions.
Conflict of Interest
Attention of interested suppliers is drawn to paragraphs 3.14, 3.16, and 3.17 of the World Bank Procurement Regulations for IPF Borrowers, Sixth Edition, February 2025 (procurement regulation), which outline the World Bank’s policy on conflict of interest
Associations
Consulting firm may associate with other firms to enhance their qualifications. Associations must be clearly indicated as either joint ventures or sub-consulting services arrangements. In the case of a joint venture, all partners shall be jointly and severally liable for the entire contract if selected.
Selection Method
A consulting firm will be selected in accordance with the consultant’s qualification based Selection (CQBS) method set out in the World Bank Procurement Regulations for IPF Borrowers, Sixth Edition, February 2025.
Submission and Further Information
Further information can be obtained at the address below during office hours: 09:00 AM to 12:30 PM and 1:30 to 5:00 PM Ethiopian Time.
Expressions of interest must be delivered in a written form to the address below (in person, or by e-mail) on or before 5:00PM Ethiopian Time on Jun 12, 2026.
Federal Civil Service Commission (FCSC)
Attn: Selamawit Alem
Bole Road, Behind Addis Ababa Exhibition Centre,
300 Metres Behind Flamingo Restaurant
FCSC Bldg., 5th Floor
Tel: +251 115 549707
E-mail: selalem2024@gmail.com
Addis Ababa, Ethiopia
Fallback Address
Attention: Habtamu Molla, Finance and Procurement Head
Address: Federal Civil Service Commission, Bole Road, Behind Addis Ababa Exhibition Centre,
300 meters behind Flamingo Restaurant
Floor: 5th Floor
Telephone: +251919 979090
Electronic mail address: habtamu055@gmail.com
Data provenance
This notice is sourced from WB - World Bank and was originally published on June 2, 2026. Last refreshed today. Reference: OP00448445. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Governance Modernization to Enable Efficient Service Delivery Project
Governance Modernization to Enable Efficient Service Delivery Project has issued 11 procurement notices on BidsFactory, including 2 currently open and 1 awarded contracts. Activity concentrates in Education & Training, Transport & Logistics, and Construction & Civil Works. All notices are published for Ethiopia. Notices are distributed via WB - World Bank. Most recent publication: June 2, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Consulting contract in the Infrastructure sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Ethiopia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00448445 when communicating with the contracting authority.
When does this tender close?
The submission deadline is June 12, 2026. You have 5 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Governance Modernization to Enable Efficient Service Delivery Project in Ethiopia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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