Consultancy Services for the Implementation of Downstream Change Management for E-Government Services
About This Opportunity
Request for Expression of Interest | Project: Uganda Digital Acceleration Project - GovNet | Method: Quality And Cost-Based Selection | Ref: UG-NITA-U-560578-CS-QCBS
This is a consulting contract in the education and training, governance and public administration and information and communication technology sectors, with a focus on Network Infrastructure, e-government solutions and E Governance. Located in Uganda, Africa, this opportunity is open to firms and consortiums. Proposals must be submitted before August 26, 2026.
Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for consulting in the education and training sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
REQUEST FOR EXPRESSION OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) UGANDA
UGANDA DIGITAL ACCELERATION PROJECT – GOVERNMENT NETWORK (UDAP-GOVNET) PROJECT ID-P171305
LOAN NUMBER: IDA-68G80
REFERENCE NUMBER: NITA-UDAP/CONS/26-27/0003
ASSIGNMENT TITLE: CONSULTANCY SERVICES FOR THE IMPLEMENTATION OF DOWNSTREAM CHANGE MANAGEMENT FOR E-GOVERNMENT SERVICES.
The Government of Uganda, represented by the National Information Technology Authority - Uganda (NITA- U), has received financing from the World Bank towards the cost of the Uganda Digital Acceleration Project - Government Network (UDAP-GOVNET) and intends to apply part of the proceeds for consultancy services for the implementation of downstream change management for E-Government Services.
The consulting services (“the Services”) include consultancy services for the implementation of downstream change management for E-Government Services
The overall objective of this assignment is to strengthen institutional readiness and human capacity for the effective delivery, sustained utilization, and long-term adoption of digital public services through the implementation of downstream change management, stakeholder engagement, and strategic communication interventions under the Uganda Digital Acceleration Project (UDAP). Specifically, the Consultant shall build change management capacity within the National Information Technology Authority–Uganda (NITA-U) and priority sector institutions; train at least twenty (20) NITA-U Change Champions and forty (40) Change Ambassadors drawn from selected Ministries, Departments and Agencies (MDAs) and Local Governments (LGs); design and implement stakeholder engagement programmes to promote the adoption of digital public services; undertake structured change management interventions in at least twenty (20) MDAs and twenty
(20) Local Governments; and measure the effectiveness and impact of the downstream change management interventions on the adoption and utilization of digital services.
The Implementation period of the assignment is eight (8) Months from the date of signing the contract. The detailed Terms of Reference (TOR) for the assignment are attached to this Expression of Interest.
The National Information Technology Authority - Uganda now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.
The Shortlisting Criteria for the firm’s capacity and experience are:
- A minimum of Ten (10) years of core business as a consultant in undertaking organization change management, digital transformation, stakeholder engagement or strategic communications.
- Submit the firm’s organogram to demonstrate the firm’s technical and managerial capability;
- Experience of having completed at least five (5) similar assignments about nationwide sanitizations and campaigns for government Ministries, Departments and Agencies of similar scope, nature in the last Four (4) years;
- Presence of appropriate skills among staff; Team Leader / Senior Change Management Specialist, Account Manager, Digital Adoption and e-Government Specialist, Strategic Communications Specialist, Stakeholder Engagement Specialist, Monitoring and Evaluation Specialist, Training and Learning Specialist, Visual and graphics Design Expert. (please do not submit CVs and biodata of experts at this stage).
The attention of interested consultants is drawn to Section III, paragraphs 3.15 and 3.16, of the World Bank’s ‘Procurement in Investment Project Financing Goods, Works, Non-Consulting and Consulting Services, Seventh Edition September 2025 (Procurement in investment Project Financing; Goods, Works, Non- Consulting and Consulting Services), setting forth the World Bank’s policy on conflict of interest.
Consultants may associate with other firms to enhance their qualifications.
A consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the World Bank Procurement Regulations “Procurement in Investment Project Financing Goods, Works, Non-Consulting and Consulting Services, Seventh Edition September 2025”.
Further information can be obtained at the address below during office hours at the address below 08:00 to 17:00 hours from Monday to Friday at the address given below.
Expressions of Interest (One original plus two copies) must be delivered in a written form to the address below (in person or by e-mail) on or before Wednesday, 26th August 2026 at 11:00am Consultants not located in the Country may submit their REOIs through the provided email address.
The packages must be clearly marked as; “Expression of Interest for consultancy services for the implementation of downstream change management for E-Government Services”
The Procurement Officer,
National Information Technology Authority-Uganda Palm Courts, Plot 7A Rotary Avenue,1st Floor Kampala- Uganda,
Email: steven.batte@nita.go.ug
Any form of canvassing or lobbying for the tender shall lead to automatic disqualification.
EXECUTIVE DIRECTOR.
Data provenance
This notice is sourced from WB - World Bank and was originally published on August 11, 2026. Last refreshed today. Reference: OP00461828. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Uganda Digital Acceleration Project - GovNet
Uganda Digital Acceleration Project - GovNet has issued 37 procurement notices on BidsFactory, including 4 currently open and 26 awarded contracts. Activity concentrates in Information & Communication Technology, Construction & Civil Works, and Transport & Logistics. All notices are published for Uganda. Notices are distributed via WB - World Bank. Most recent publication: August 12, 2026.
Frequently asked questions about this tender
When does this tender close?
The submission deadline is August 26, 2026. You have 11 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Uganda Digital Acceleration Project - GovNet in Uganda. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Uganda. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00461828 when communicating with the contracting authority.
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