Contact Center Solutions
This tender has expired
The submission deadline for this tender has passed. It is no longer accepting bids.
About This Opportunity
United States procurement, ICT & digital: Contact Center Solutions. Issued by Virginia Community College Shared Services Center. Submission deadline Jun 2026.
This is a services contract in the information and communication technology sector. Located in United States, North America, this opportunity is open to firms and consortiums. Proposals must be submitted before June 23, 2026.
Published through Virginia eVA, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
The intent of this project is to provide a qualified contact center solution in support of potential and existing student questions regarding enrollment, retention, financial aid, and/or student accounts (as selected by individual colleges). The successful offeror shall provide all necessary labor, materials, supervision, equipment, services, incidentals, and related items to provide the necessary services listed within the attached documentation. Questions are due 5 PM 5/29/26, with proposals due 5 PM 6/23/26.
Solicitation type: Request for Proposals (RFP)
Contracting authority: Virginia Community College Shared Services Center
Work location: VCCS WIDE, Optional
Data provenance
This notice is sourced from Virginia eVA and was originally published on May 11, 2026. Last refreshed 44 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Virginia Community College Shared Services Center
Virginia Community College Shared Services Center has issued 30 procurement notices on BidsFactory, including 2 currently open and 0 awarded contracts. Activity concentrates in General Supplies & Services, Construction & Civil Works, and Health & Medical. All notices are published for United States. Notices are distributed via Virginia eVA. Most recent publication: June 2, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in United States. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Virginia eVA to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is June 23, 2026. Proposals must be received by the contracting authority before that date.
Who is the contracting authority?
This notice was issued by Virginia Community College Shared Services Center in United States. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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