Tenders/Hiring of a specialized company approved by the WhatsApp Business API platform for the supply of an integrated online service solution, through instant messaging, intended for the automation of public service via WhatsApp and Webchat for the institutional website of IPPA, using a chatbot.
Open🇧🇷BrazilSupplies

Hiring of a specialized company approved by the WhatsApp Business API platform for the supply of an integrated online service solution, through instant messaging, intended for the automation of public service via WhatsApp and Webchat for the institutional website of IPPA, using a chatbot.

Auto-translated from Portuguese
Original title: Contratação de empresa especializada e homologada pela plataforma WhatsApp Business API para fornecimento de solução integrada de atendimento online, por meio de mensagens instantâneas, destinada à automatização do atendimento ao público via WhatsApp e Webchat para o site institucional do IPPA, mediante utilização de chatbot.
INSTITUTO DE PREVIDENCIA SOCIAL DOS SERVIDORES PUBLICOS DE PALHOCA
Published: Nov 3, 2026
Updated: Nov 5, 2026
Source: PNCP Santa Catarina

About This Opportunity

This is a supplies contract in the information and communication technology and education and training sectors, with a focus on Secondary Education. Located in Brazil, Latin America, this opportunity is open to firms and consortiums.

Published through PNCP Santa Catarina, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Portuguese
Contratação de empresa especializada e homologada pela plataforma WhatsApp Business API para fornecimento de solução integrada de atendimento online, por meio de mensagens instantâneas, destinada à automatização do atendimento ao público via WhatsApp e Webchat para o site institucional do IPPA, mediante utilização de chatbot. Órgão: INSTITUTO DE PREVIDENCIA SOCIAL DOS SERVIDORES PUBLICOS DE PALHOCA Local: Palhoça, Santa Catarina Modalidade: Pregão - Eletrônico

Data provenance

This notice is sourced from PNCP Santa Catarina and was originally published on November 3, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About INSTITUTO DE PREVIDENCIA SOCIAL DOS SERVIDORES PUBLICOS DE PALHOCA

INSTITUTO DE PREVIDENCIA SOCIAL DOS SERVIDORES PUBLICOS DE PALHOCA has issued 27 procurement notices on BidsFactory, including 1 currently open and 21 awarded contracts. Activity concentrates in Education & Training, Finance & Banking, and Governance & Public Administration. All notices are published for Brazil. Notices are distributed via Brazil PNCP and PNCP Santa Catarina. Most recent publication: November 3, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Brazil. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit PNCP Santa Catarina to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by INSTITUTO DE PREVIDENCIA SOCIAL DOS SERVIDORES PUBLICOS DE PALHOCA in Brazil. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

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