Tenders/Hiring of a specialized company for the provision of an intelligent digital atendimento solution (Chatbot), in a web environment, integrated with WhatsApp Business through the Official API, in the Software as a Service (SaaS) modality, with a Pay-As-You-Go (PAYG) billing model, including implementation, parameterization, conversational flow development, integration with corporate systems, training, specialized technical support, corrective, adaptive and e... maintenance

Hiring of a specialized company for the provision of an intelligent digital atendimento solution (Chatbot), in a web environment, integrated with WhatsApp Business through the Official API, in the Software as a Service (SaaS) modality, with a Pay-As-You-Go (PAYG) billing model, including implementation, parameterization, conversational flow development, integration with corporate systems, training, specialized technical support, corrective, adaptive and e... maintenance

Auto-translated from Portuguese
Original title: Contratação de empresa especializada para disponibilização de solução de atendimento digital inteligente (Chatbot), em ambiente web, integrada ao WhatsApp Business por meio da API Oficial, na modalidade Software as a Service (SaaS), com modelo de cobrança Pay-As-You-Go (PAYG), contemplando os serviços de implantação, parametrização, desenvolvimento dos fluxos conversacionais, integração com sistemas corporativos, treinamento, suporte técnico especializado, manutenção corretiva, adaptativa e e...
MUNICIPIO DE PALHOCA
Published: Jul 27, 2026
Updated: Jul 29, 2026
Source: brazil_pncp_sc

About This Opportunity

This is a works contract in the construction and civil works and information and communication technology sectors. Located in Brazil, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of BRL 116,604. Proposals must be submitted before August 12, 2026.

Published through PNCP Santa Catarina, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the construction and civil works sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Portuguese
Contratação de empresa especializada para disponibilização de solução de atendimento digital inteligente (Chatbot), em ambiente web, integrada ao WhatsApp Business por meio da API Oficial, na modalidade Software as a Service (SaaS), com modelo de cobrança Pay-As-You-Go (PAYG), contemplando os serviços de implantação, parametrização, desenvolvimento dos fluxos conversacionais, integração com sistemas corporativos, treinamento, suporte técnico especializado, manutenção corretiva, adaptativa e e... Órgão: MUNICIPIO DE PALHOCA Local: Palhoça, Santa Catarina Modalidade: Pregão - Eletrônico

Data provenance

This notice is sourced from PNCP Santa Catarina and was originally published on July 27, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About MUNICIPIO DE PALHOCA

MUNICIPIO DE PALHOCA has issued 135 procurement notices on BidsFactory, including 11 currently open and 53 awarded contracts. Activity concentrates in Construction & Civil Works, General Supplies & Services, and Water & Sanitation. All notices are published for Brazil. Notices are distributed via PNCP Santa Catarina and Brazil PNCP. Most recent publication: July 27, 2026.

Frequently asked questions about this tender

When does this tender close?

The submission deadline is August 12, 2026. You have 15 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by MUNICIPIO DE PALHOCA in Brazil. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Works contract in the Construction & Civil Works sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to R$116,604. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Brazil. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit PNCP Santa Catarina to access the full notice, required documents, and submission instructions provided by the contracting authority.

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Key Details

Submission Deadline
Aug 12, 2026
15 days remaining
Estimated Budget
Up to R$116,604
Contract Type
Works
Eligibility
Firms / Consortiums
Language
Portuguese

Source

brazil_pncp_sc
brazil_pncp_sc
Official Source

Contracting Authority

MUNICIPIO DE PALHOCA
🇧🇷Brazil

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