Procurement of a specialized company for the supply, implementation, customization, and maintenance of an automated customer service solution using Artificial Intelligence (AI), including integration with WhatsApp, Instagram, and Messenger, creation of intelligent agents, voice personalization, automated data collection and management, a management dashboard, and technical support to promote tourism in the municipality of Mata de São João.
This tender is closed
The submission deadline for this tender has passed. It is no longer accepting bids.
About This Opportunity
Contratação de empresa especializada para fornecimento — supply tender in Brazil, Municipio DE MATA DE SAO JOAO. Sub-category: municipal services.
This is a supplies contract in the information and communication technology and urban development and housing sectors, with a focus on Municipal Services. Located in Brazil, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of BRL 35,232.
Published through PNCP Bahia, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications.
Description
Original language: PortugueseContratação de empresa especializada para fornecimento, implementação,
customização e manutenção de solução de atendimento automatizado por meio
de Inteligência Artificial (IA), abrangendo integração com WhatsApp, Instagram e
Messenger, criação de agentes inteligentes, personalização de voz, coleta e gestão
automatizada de dados, painel gerencial, suporte técnico para promover o turismo no
município de Mata de São João.
Órgão: MUNICIPIO DE MATA DE SAO JOAO
Local: Mata de São João, Bahia
Modalidade: Dispensa
Data provenance
This notice is sourced from PNCP Bahia and was originally published on April 30, 2026. Last refreshed 8 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About MUNICIPIO DE MATA DE SAO JOAO
MUNICIPIO DE MATA DE SAO JOAO has issued 53 procurement notices on BidsFactory, including 23 currently open and 3 awarded contracts. Activity concentrates in Culture, Heritage & Tourism, Urban Development & Housing, and General Supplies & Services. All notices are published for Brazil. Notices are distributed via PNCP Bahia and Brazil PNCP. Most recent publication: June 19, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Brazil. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit PNCP Bahia to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still accepting bids?
No — the submission deadline has passed. The notice is archived for reference. To find open opportunities, use the filters above to browse current tenders.
Who is the contracting authority?
This notice was issued by MUNICIPIO DE MATA DE SAO JOAO in Brazil. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to R$35,232. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
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