Tenders/Contracting of a specialized company for the provision of Tele-assistance services, with the supply of qualified labor, to serve the Ministry of Management and Innovation in Public Services (MGI).

Contracting of a specialized company for the provision of Tele-assistance services, with the supply of qualified labor, to serve the Ministry of Management and Innovation in Public Services (MGI).

Auto-translated from Portuguese
Original title: Contratação de empresa especializada para prestação de serviços de Teleatendimento, com fornecimento de mão de obra qualificada, para atendimento do Ministério da Gestão e da Inovação em Serviços Públicos (MGI)
MINISTERIO DA GESTAO E DA INOVACAO EM SERVICOS PUBLICOS
Published: Jun 26, 2026
Updated: Jun 26, 2026
Source: brazil_pncp_df

About This Opportunity

Translated

Contracting specialized Tele-assistance services with qualified labor for the Ministry of Management and Innovation in Public Services (MGI). Details are available via the provided link.

This is a works contract in the trade and industry sector. Located in Brazil, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of BRL 474.1 million. Proposals must be submitted before July 14, 2026.

Published through PNCP Distrito Federal, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the trade and industry sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from Portuguese

Contracting of a specialized company for the provision of Tele-assistance services, with the supply of qualified labor, to serve the Ministry of Management and Innovation in Public Services (MGI).

For answers to clarifications and challenges regarding this notice, access the link: https://cnetmobile.estaleiro.serpro.gov.br/comprasnet-web/public/landing?destino=quadro-informativo&compra=17060705900082026

Organ: MINISTRY OF MANAGEMENT AND INNOVATION IN PUBLIC SERVICES

Location: Brasília, Federal District

Modality: Electronic Auction

Data provenance

This notice is sourced from PNCP Distrito Federal and was originally published on June 26, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About MINISTERIO DA GESTAO E DA INOVACAO EM SERVICOS PUBLICOS

MINISTERIO DA GESTAO E DA INOVACAO EM SERVICOS PUBLICOS has issued 149 procurement notices on BidsFactory, including 17 currently open and 77 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Law & Legal Services. All notices are published for Brazil. Notices are distributed via Brazil PNCP, PNCP Distrito Federal, and PNCP Rio de Janeiro. Most recent publication: June 26, 2026.

Frequently asked questions about this tender

What is the estimated budget?

The estimated contract value is Up to R$474,066,434. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Brazil. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit PNCP Distrito Federal to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is July 14, 2026. You have 18 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by MINISTERIO DA GESTAO E DA INOVACAO EM SERVICOS PUBLICOS in Brazil. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Works contract in the Industry & Manufacturing sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

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Sectors & Categories

Key Details

Submission Deadline
Jul 14, 2026
18 days remaining
Estimated Budget
Up to R$474,066,434
Contract Type
Works
Eligibility
Firms / Consortiums
Language
Portuguese

Source

brazil_pncp_df
brazil_pncp_df
Official Source

Contracting Authority

MINISTERIO DA GESTAO E DA INOVACAO EM SERVICOS PUBLICOS
🇧🇷Brazil

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