Contracting of continuous specialized technical support, maintenance, update, and consulting services for the Business Intelligence (BI) platform – QlikSense Enterprise

This tender concerns the contracting of continuous specialized technical support, maintenance, update, and consulting services for the QlikSense Enterprise Business Intelligence (BI) platform. The contracting authority is the TRIBUNAL DE CONTAS DO ESTADO DE MATO GROSSO DO SUL (Court of Accounts of the State of Mato Grosso do Sul), located in Campo Grande, Mato Grosso do Sul. The procurement process will be conducted via an electronic bidding modality, specifically a "Pregão" (electronic auction), following an open-closed dispute mode. The legal basis for this procurement is Law 14.133/2021, Article 28, item I, which mandates the "Pregão" modality for the acquisition of common goods and services. The estimated total value for this contract is R$ 271,375.00. Technical inquiries regarding the platform's usage can be addressed through various channels, including chat directly within the platforms, email at servicecenter@azi.com.br, or by phone at (67) 3303-2710 / 0800 722 2701 / (67) 3303-2730. The support service operates from Monday to Friday, 8:00 AM to 8:00 PM Brasília time. The proposal submission deadline is March 16, 2026, at 08:59, following the opening of proposals on February 27, 2026, at 07:00. This contract aims to ensure the ongoing operational efficiency and optimal utilization of the TRIBUNAL DE CONTAS DO ESTADO DE MATO GROSSO DO SUL's Business Intelligence capabilities through expert support and maintenance of the QlikSense Enterprise system.

This is a consulting contract in the information and communication technology and legal services sectors. Located in Brazil, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of BRL 271,375.

Published through Brazil PNCP, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.