Tenders/Government Contact Center Procurement
Awarded🇵🇦PanamaWorks

Government Contact Center Procurement

Auto-translated from Spanish
Original title: Contratación de Centro de Contacto Gubernamental

This tender has been awarded

The contracting authority has selected an awardee for this tender.

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About This Opportunity

AWARD | Panamá Digital

This is a works contract in the governance and public administration and information and communication technology sectors. Located in Panama, Latin America, this opportunity is open to firms and consortiums.

Published through IDB - Inter-American Development Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for civil works in the governance and public administration sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Spanish

Type: AWARD | Project: PN-L1171 | Loan: 5501/OC-PN | Method: International Competitive Bidding | Category: Non-Consulting Services

Project: Panamá Digital

311-Centro de Atención Ciudadana-Centro de Contacto

DOCUMENTS:

https: //idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=EZIDB0000434-1883552030-313

PROJECT INFO:

https: //www.iadb.org/en/project/PN-L1171

Data provenance

This notice is sourced from IDB - Inter-American Development Bank and was originally published on April 30, 2026. Last refreshed 52 days ago. Reference: 37587. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About IDB - Panamá Digital

IDB - Panamá Digital has issued 14 procurement notices on BidsFactory, including 4 currently open and 3 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Trade & Commerce. All notices are published for Panama. Notices are distributed via IDB - Inter-American Development Bank. Most recent publication: June 9, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by IDB - Panamá Digital in Panama. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Works contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Panama. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit IDB - Inter-American Development Bank to access the full notice, required documents, and submission instructions. Quote reference 37587 when communicating with the contracting authority.

Is this tender still open?

No — the contracting authority has selected an awardee for this notice. The record is kept for transparency and market intelligence.

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Key Details

Contract Type
Works
Eligibility
Firms / Consortiums
Language
Spanish
Reference
37587

Source

idb
IDB - Inter-American Development Bank
Multilateral

Contracting Authority

IDB - Panamá Digital
🇵🇦Panama
Project: PN-L1171
Loan/Credit/Grant
5501/OC-PN

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