Contracting of technical support service and update of Oracle software licenses or equivalent

The Superintendencia de Banca, Seguros y AFP (Superintendency of Banking, Insurance, and Pension Funds) is issuing this tender to contract technical support services and update licenses for Oracle software or an equivalent system. This procurement is crucial for maintaining the operational integrity and security of the institution's critical IT infrastructure. The services required will ensure that the software remains up-to-date, secure, and fully functional, enabling the Superintendency to effectively carry out its regulatory and supervisory functions. The contract will cover technical assistance, troubleshooting, and the renewal or upgrade of existing software licenses. This is a Direct Contracting (Contratación Directa) process, identified as DIRECTA-PROC-1-2024-SBS-S-1, indicating a specific procurement method deemed appropriate for this requirement. The tender aims to secure reliable and expert support to manage essential software assets, thereby ensuring business continuity and compliance with technological standards within the financial sector oversight body. The Superintendency seeks a qualified provider capable of delivering high-quality technical support and managing complex software environments.

This is a services contract in the governance and public administration sector. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of PEN 11.3 million.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.