Tenders/Contracting the subscription; support and maintenance of the Virtual Attention System with Automatic Response via Chat; as well as the hours pool for automations; customizations and configuration - DAFP-MC-023-2026
Open🇨🇴ColombiaServices

Contracting the subscription; support and maintenance of the Virtual Attention System with Automatic Response via Chat; as well as the hours pool for automations; customizations and configuration - DAFP-MC-023-2026

Auto-translated from Spanish
Original title: Contratar la suscripción; soporte y mantenimiento del Sistema de Atención Virtual con Respuesta Automática vía Chat; así como la bolsa de horas para automatizaciones; personalizaciones y configuracion - DAFP-MC-023-2026
DEPARTAMENTO ADMINISTRATIVO DE LA FUNCIÓN PÚBLICA ENTIDAD
Published: Nov 6, 2026
Updated: Nov 9, 2026
Source: SECOP II Colombia (Date-Filtered)

About This Opportunity

This is a services contract in the information and communication technology, construction and civil works and governance and public administration sectors, with a focus on Rehabilitation and Civil Service. Located in Colombia, Latin America, this opportunity is open to firms and consortiums.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish
Contratar la suscripción, soporte y mantenimiento del Sistema de Atención Virtual con Respuesta Automática vía Chat, así como la bolsa de horas para automatizaciones, personalizaciones y configuraciones requeridas por el Departamento Administrativo de la Función Pública Entidad contratante: DEPARTAMENTO ADMINISTRATIVO DE LA FUNCIÓN PÚBLICA ENTIDAD Ubicación: Bogotá, Distrito Capital de Bogotá Tipo de contrato: Prestación de servicios Modalidad: Mínima cuantía Referencia: DAFP-MC-023-2026 Duración: 35 día(s)

Data provenance

This notice is sourced from SECOP II Colombia (Date-Filtered) and was originally published on November 6, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About DEPARTAMENTO ADMINISTRATIVO DE LA FUNCIÓN PÚBLICA ENTIDAD

DEPARTAMENTO ADMINISTRATIVO DE LA FUNCIÓN PÚBLICA ENTIDAD has issued 63 procurement notices on BidsFactory, including 1 currently open and 36 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Construction & Civil Works. All notices are published for Colombia. Notices are distributed via SECOP II Colombia (Date-Filtered) and SECOP II Colombia. Most recent publication: November 6, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Colombia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit SECOP II Colombia (Date-Filtered) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by DEPARTAMENTO ADMINISTRATIVO DE LA FUNCIÓN PÚBLICA ENTIDAD in Colombia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
Spanish

Source

secop2
SECOP II Colombia (Date-Filtered)
Public Procurement

Contracting Authority

DEPARTAMENTO ADMINISTRATIVO DE LA FUNCIÓN PÚBLICA ENTIDAD
🇨🇴Colombia

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