Maintenance and Support Services Contract for the gIC Suite - Integrated Infringements Management

This tender is for a contract covering the maintenance and support services for the 'gIC Suite,' which is an Integrated Infringements Management system. This software system is likely used by a public administration or regulatory body to manage and process various types of infringements or violations (e.g., traffic violations, administrative penalties). The contract aims to ensure the continuous operation, reliability, and up-to-date status of the gIC Suite. Services required typically include technical support, bug fixing, software updates, system upgrades, and potentially user training or assistance. The objective is to maintain the efficiency and effectiveness of the infringement management process, ensuring data integrity and compliance. The tender seeks a qualified IT service provider with expertise in managing and supporting specialized software systems, particularly those related to legal or administrative enforcement. The successful bidder will provide essential support to keep the gIC Suite fully functional.

This is a services contract in the information and communication technology, education and training and legal services sectors, with a focus on IT support and Anti Corruption. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 31,844.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.