Correction: NYC Care Enrollment & Outreach

NYC Procurement — NYC Health + Hospitals Category: Services (other than human services) Notice Type: Solicitation Selection Method: Request for Proposals

NYC Care (the Program) is a health care access service that provides primary, preventive, and specialty care at NYC Health + Hospitals locations, to include NYC Health + Hospitals major hospitals and its Gotham Health Centers, as well as other authorized facilities. Eligibility is open to New York City residents, regardless of immigration status, who are ineligible for health insurance or who cannot afford insurance. The healthcare available through NYC Care will be priced on a sliding scale (which may vary across locations), to ensure affordability. NYC Care, through its participating facilities, provides a primary care provider, access to specialty care, behavioral health services, prescription drug benefits, as well as 24/7 customer service to seamlessly connect patients to healthcare.

After launching in August 2019, NYC Care currently has an enrollment of approximately 125,000 patients, and the Program reflects an investment by the City of at least $100 million annually in care provided to New Yorkers. This investment has been paying off. Our research shows that among members new to primary care, NYC Care achieved a high primary and specialty care engagement rate, with even higher engagement when looking at members who had two or more chronic diseases and spoke English as a second language (ESL).

In addition to supporting patient care, NYC Care has funded a community grant program to engage New York City nonprofit organizations to drive NYC Care enrollment and outreach. This new RFP reflects how this grant program is evolving to further establish NYC Care as a bright spot for New Yorkers, regardless of Contact: Raffaella Glasser Email: rfp_contacts@nychhc.org