Licence za integralni CRM, ticketing i multikanalni komunikacioni sistem
About This Opportunity
This is a framework agreement contract in the media and communication sector. Located in Serbia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of RSD 424.0 million. Proposals must be submitted before July 17, 2026.
Published through Serbia Public Procurement Portal, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the media and communication sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Original language: srLicenses for integral CRM, ticketing and multi-channel communication system
CPV: 48000000 - Програмски пакети и информациони системи
Contracting authority: КАНЦЕЛАРИЈА ЗА ИНФОРМАЦИОНЕ ТЕХНОЛОГИЈЕ И ЕЛЕКТРОНСКУ УПРАВУ, БЕОГРАД
Reference: 002901734 2026 10258 004 002 405 001 06 001
Estimated value: 424,000,000 RSD
Data provenance
This notice is sourced from Serbia Public Procurement Portal and was originally published on June 17, 2026. Last refreshed 1 day ago. Original language: sr. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About КАНЦЕЛАРИЈА ЗА ИНФОРМАЦИОНЕ ТЕХНОЛОГИЈЕ И ЕЛЕКТРОНСКУ УПРАВУ, БЕОГРАД
КАНЦЕЛАРИЈА ЗА ИНФОРМАЦИОНЕ ТЕХНОЛОГИЈЕ И ЕЛЕКТРОНСКУ УПРАВУ, БЕОГРАД has issued 18 procurement notices on BidsFactory, including 4 currently open and 0 awarded contracts. Activity concentrates in General Supplies & Services, Construction & Civil Works, and Information & Communication Technology. All notices are published for Serbia. Notices are distributed via Serbia Public Procurement Portal. Most recent publication: June 17, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Framework agreement contract in the Media & Communications sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to RSD 424,000,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Serbia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Serbia Public Procurement Portal to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is July 17, 2026. You have 22 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by КАНЦЕЛАРИЈА ЗА ИНФОРМАЦИОНЕ ТЕХНОЛОГИЈЕ И ЕЛЕКТРОНСКУ УПРАВУ, БЕОГРАД in Serbia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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