CSP1. HELP DESK REALIZATION AND WORKSTATION MAINTENANCE DPT

This tender, part of the CSP1 framework, concerns the realization of a help desk service and the maintenance of workstations for the department (DPT). The category is 'Workstation Maintenance,' and the nature of the contract is 'Services.' The identified supplier is SCC FRANCE, located in Nanterre (92000), with SIRET number 42498265000014. The financial scope is M57 Département, indicating departmental budget allocation. The contract duration is 1550 days, which is over four years. This long-term service contract ensures the provision of technical support through a help desk and the ongoing maintenance of computer workstations used by departmental staff. This includes troubleshooting, repairs, updates, and potentially hardware replacements. The help desk function is critical for resolving IT issues promptly, minimizing downtime, and ensuring the productivity of employees. The extended duration highlights the essential and continuous nature of IT support services for a large organization. This tender is vital for maintaining the operational efficiency of the department's IT infrastructure.

This is a services contract in the general supplies sector, with a focus on Office Equipment. Located in France, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 840,000 – EUR 3.4 million.

Published through Paris Marchés Publics, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.