The City of Espoo (hereinafter also the Client) is requesting tenders for the procurement of a digital services development partnership.
The subject of the procurement is agile development expert services for the digital services and electronic transactions of the City of Espoo, and complementary support and maintenance services. The development expert services to be procured in this context can be used for all of Espoo's application development and application maintenance needs.
Through this framework agreement, the City of Espoo can procure development and maintenance services related to digital development for the city's customer-specific applications, software, and customizations.
The expert service subject to procurement forms a whole, with which the City of Espoo can flexibly and as needed supplement its own digital development resources and expertise in various technology and application environments. The purpose of the expert service is to support the planned development, implementation, deployment, and continuous maintenance of the city's digital services and electronic transactions, and to meet both business and technical needs.
The procurement is divided into three (3) sub-areas:
Sub-area 1 Expert services for customized software products
Sub-area 2 Expert services for Microsoft Power Platform technology
Sub-area 3 Expert services for Microsoft analytics and BI technology
The procurement will be carried out as a framework agreement by sub-area. Orders exceeding EUR 60,000 will be executed from the primary Supplier or based on a simplified competition. Orders up to EUR 60,000 will be executed from the most suitable supplier based on the current procurement need or based on a simplified competition. The detailed implementation of the procedure is described in Appendix 1.1, "Description of the framework agreement".
The estimated total value of the procurement for four years, excluding VAT, is €8,000,000.
A more detailed description of the procurement content is provided in Appendix 1 to the request for proposals, "Description of the procurement object".
Procurement preparation
The contracting entity has prepared the procurement by evaluating market options and competitive conditions, as well as procurement implementation methods. The market survey notice was published in HILMA on March 25, 2026. Eighteen (18) suppliers responded to the notice, of whom seven (7) were invited to market dialogues conducted via Teams. Draft tender materials were sent to all eighteen (18) suppliers for comment in a written market dialogue. Comments received from suppliers were utilized, for example, in refining and defining the procurement object and requirements, setting the requested references, and refining key contract terms.
A key observation from the survey was that there are many potential suppliers who are suitable for meeting the client's needs. The contracting entity has evaluated the division of the procurement into parts and decided to implement the procurement in three (3) sub-areas. The decision is based on the procurement object, market situation, and promotion of appropriate competition. The division of the procurement into sub-areas allows for the offering of multiple suppliers, as the expert service is divided according to different technology expertise.
The market survey was conducted in such a way that no single supplier was favored, and the survey was conducted impartially and openly. The principles concerning market surveys according to Section 65 of the Procurement Act have been taken into account in the preparation of the procurement, and the contracting entity considers the preparation to support the realization of competition., Sub-area 1 Expert services for customized software products This sub-area covers software products and digital solutions to be developed for the internal needs of the City of Espoo for which no suitable off-the-shelf software is available or for which purchasing it off-the-shelf is not cost-effective. This concerns the city's own application development, aiming to produce customized solutions that are central to Espoo's operations and support service production and the city's digitalization.
Volt refers to the entirety – methods, teams, and tools – with which the City of Espoo develops and maintains digital services and applications throughout their lifecycle.
The estimated total value of Sub-area 1 for four (4) years, excluding VAT, is €4,000,000., Sub-area 2 Expert services for Microsoft Power Platform technology This sub-area includes expert support for the entire lifecycle of Microsoft Power Platform solutions on an end-to-end basis. The need includes solution design, implementation, deployment, maintenance, and related management models and continuous development. This is a system entity for managing corporate and customer data, which includes several light and quickly deployable solutions implemented for business needs.
The estimated total value of Sub-area 2 for four (4) years, excluding VAT, is €2,000,000., Sub-area 3 Expert services for Microsoft analytics and BI technology The aim of this sub-area is to strengthen, develop, and maintain the city's data-driven management capabilities, reporting, and data warehousing, and to ensure and increase the efficient and appropriate utilization of data. The service covers Microsoft Fabric environments, Power BI reports and their associated semantic models, as well as Azure components that support the operation of analytics platforms (e.g., Key Vault and Data Factory). The service need is divided into development services, maintenance services, and general consulting, technology advice, and ideation that does not involve actual development or maintenance.
The estimated total value of Sub-area 3 for four (4) years, excluding VAT, is €2,000,000.
