DINA ROCIO QUIÑONES GIL - 26001000 H3 OF 2026

Aerocivil (the Civil Aeronautics of Colombia) is seeking to contract management support services to assist the intermediation group in attending, orienting, and facilitating solutions between users and airlines at airports nationwide. This tender aims to enhance customer service and operational efficiency at Colombian airports by providing specialized support to resolve passenger and airline-related issues. The selected professional will play a key role in ensuring smooth airport operations and improving the travel experience for passengers. The objective is to facilitate effective communication and problem-solving, contributing to the overall performance of the air transport sector. The contract duration is 332 days, and the procurement method is direct contracting. This initiative reflects Aerocivil's commitment to maintaining high standards of service and operational excellence across the national airport network.

This is a services contract in the transport and logistics sector, with a focus on Aviation. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 35.5 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the transport and logistics sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.