Conducting seminars on legal and telephone-based ...
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The submission deadline for this tender has passed. It is no longer accepting bids.
About This Opportunity
This is a services contract in the education and training sector. Located in Germany, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before June 28, 2026.
Published through service.bund.de (Germany), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the education and training sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Auto-translated from GermanThe aim of the training is to expand individual consulting competence and to sustainably strengthen the employees' confidence in their actions. Practicing what has been learned should be given ample space. The training should encourage and promote any necessary changes in behavior and attitude towards the consulting task among employees. The following training content is being tendered: - Communication and questioning techniques for addressing legal issues relevant to recipients, recognizing concerns, and persuasive communication techniques - Addressing customers according to their needs (e.g., information needs, decision needs, clarification needs, coping needs, processing needs) - Competencies in dealing with special situations in the consulting process (e.g., group discussions, refugees) - Handling customer resistance and expectations resulting from long-term unemployment or negative experiences with employment agencies - Confident communication in difficult situations: aggression, complaints, conflicts - Dealing with difficult communication situations (also with migration and refugee backgrounds) - Methods for reflection and dealing with stress and burdens - Methods for reflecting on one's own actions and the behavior of customers in stressful communication situations - Incorporate aspects of customer-friendly and service-oriented interaction with customers - Provide methodological advice for consulting, using, and promoting digital services. Each training measure will take place over four consecutive days with a total of 28 teaching units of 45 minutes each. A total of five measures (two of which are optional) are to be carried out, each with a maximum of 15 participants. Usual seminar times are between 8:30 AM and 3:00 PM. Monday to Thursday are considered training days. No seminars are possible during the Saxon school holidays. Place(s) of performance: Official designation: Jobcenter Leipzig; Street, house number: Georg-Schumann-Straße 171 - 175; Postal code: 04159; City: Leipzig; Country: DE. 6) If applicable, number, size and type of individual lots: not applicable, as no lot-based awarding. 7) Ancillary offers are not permitted. 8) Any provisions regarding the execution period: Start: 23.11.2026, End: 30.06.2027. Three qualification measures must take place within the following periods: 23.11.2026 to 26.11.2026, 30.11.2026 to 03.12.2026, 07.12.2026 to 10.12.2026. Specific dates will be coordinated after the contract is awarded. If the two optional dates are taken, they must be completed by 30.06.2027. 9) The tender documents will be provided on the tender platform evergabe.de. Free download without registration is possible at https://www.evergabe.de/unterlagen/3398878/zustellweg-auswaehlen. 10) Offer deadline: 28.06.2026, 23:59; Binding period: 26.07.2026. 11) Amount of security required: not specified. 12) Essential payment terms or reference to documents containing them: see contract documents (GTC). 13) Documents to be submitted with the offer or participation request for the assessment of the bidder's suitability and the absence of exclusion grounds: see service description and attached forms. 14) Indication of award criteria, if not stated in the tender documents: not applicable, see tender documents. Further information Announcement (HTML page) More information Map view Subscribe to newsletter Other tenders in the area "Services" Heating system upgrade Transport services for the "bunt statt blau" exhibition Expert examination of pressure vessels for monitoring Rental and support of backline and DJ equipment including logistics concept based on a 2-year framework agreement (copy) Joint stand Berlin-Brandenburg at BioFach 2027 Note: If you share the content of this page via one of the following pages, you will leave
Data provenance
This notice is sourced from service.bund.de (Germany) and was originally published on June 4, 2026. Last refreshed 14 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Jobcenter Leipzig
Jobcenter Leipzig has issued 8 procurement notices on BidsFactory, including 7 currently open and 0 awarded contracts. Activity concentrates in Education & Training, Law & Legal Services, and Security, Defense & Justice. All notices are published for Germany. Notices are distributed via service.bund.de (Germany) and DÖE Bekanntmachungsservice (Germany). Most recent publication: June 15, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit service.bund.de (Germany) to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is June 28, 2026. Proposals must be received by the contracting authority before that date.
Who is the contracting authority?
This notice was issued by Jobcenter Leipzig in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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