eDesk 3.0
About This Opportunity
TranslatedThe subject of this procurement is the provision of services related to the creation and delivery of a software product. This software is intended to function as a comprehensive system for managing electronic messages for citizens, businesses, and public authorities. The scope of work includes the installation and configuration of the system across two operational environments: a production environment and a testing environment, both managed by NASES (National Agency for Support of the Self-governing Regions). The eDesk 3.0 system aims to streamline the handling of electronic communications, enhancing efficiency and accessibility for all stakeholders. The project requires a robust software solution capable of supporting complex functionalities for message processing and management. Bidders are expected to demonstrate expertise in software development, system integration, and deployment within secure governmental IT infrastructures. The successful tenderer will be responsible for the entire lifecycle of the software, from initial development and customization to final implementation and configuration in the specified NASES environments. This initiative underscores a commitment to modernizing public administration through advanced digital solutions.
This is a services contract in the information and communication technology sector, with a focus on Software and IT support. Located in Slovakia, Europe, this opportunity is open to firms and consortiums.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from skThe subject of the order is the provision of services related to the creation and delivery of a software work with the functionality of a comprehensive system for working with electronic messages for citizens, entrepreneurs and public authorities, including installation and configuration work for two (production and test) operating environments of NASES.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on December 9, 2025. Last refreshed today. Original language: sk. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Národná agentúra pre sieťové a elektronické služby
Národná agentúra pre sieťové a elektronické služby has issued 14 procurement notices on BidsFactory, including 0 currently open and 13 awarded contracts. Activity concentrates in Information & Communication Technology and General Supplies & Services. All notices are published for Slovakia. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: July 27, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Slovakia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to GlobalTel, a.s.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Národná agentúra pre sieťové a elektronické služby in Slovakia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
GlobalTel, a.s. was awarded the contract for €2,750,000. The figure reflects the value disclosed by the contracting authority in the award notice.
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