Tenders/Efficient, experience-driven, proactive and resilient solutions and support services
Open🇧🇪BelgiumServices

Efficient, experience-driven, proactive and resilient solutions and support services

European Commission, DG DIGIT - Digital Services
Published: Oct 15, 2026
Updated: Oct 16, 2026
Source: Belgium e-Procurement

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software. Located in Belgium, Europe, this opportunity is open to firms and consortiums.

Published through Belgium e-Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.

Data provenance

This notice is sourced from Belgium e-Procurement and was originally published on October 15, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About European Commission, DG DIGIT - Digital Services

European Commission, DG DIGIT - Digital Services has issued 33 procurement notices on BidsFactory, including 2 currently open and 31 awarded contracts. Activity concentrates in Information & Communication Technology. All notices are published for Belgium. Notices are distributed via Belgium e-Procurement and TED - Tenders Electronic Daily (EU). Most recent publication: October 15, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Belgium. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Belgium e-Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by European Commission, DG DIGIT - Digital Services in Belgium. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
English

Source

belgium_eprocurement
Belgium e-Procurement
Public Procurement

Contracting Authority

European Commission, DG DIGIT - Digital Services
🇧🇪Belgium