Tenders/THE CONTRACTOR undertakes to provide the Entity with full technical and administrative autonomy the support services for management for the attention; diagnosis and resolution of incidents and requirements - CPS-275-2026

Awarded🇨🇴ColombiaServices

THE CONTRACTOR undertakes to provide the Entity with full technical and administrative autonomy the support services for management for the attention; diagnosis and resolution of incidents and requirements - CPS-275-2026

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Original title: EL CONTRATISTA se compromete a prestar a la Entidad con plena autonomía técnica y administrativa los servicios de apoyo a la gestión para la atención; diagnóstico y resolución de incidentes y requerim - CPS-275-2026

MINCIENCIAS

Published: Jan 30, 2026

Updated: Apr 29, 2026

Source: SECOP II Colombia (Date-Filtered)

This tender has been awarded

Awarded to ELDUAR FABIAN NIETO ORJUELA

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Summary

Translated

The Ministry of Science, Technology and Innovation (Minciencias) is seeking to contract for support services related to information technology (IT). The contractor will provide services with full technical and administrative autonomy, focusing on the attention, diagnosis, and resolution of incidents and requirements from institutional users concerning IT services. The services must ensure timely attention, proper record-keeping, and compliance with established service levels, in accordance with the Ministry's guidelines. This is a 'Prestación de servicios' (provision of services) contract under a direct contracting modality, with a duration of 6 months. The objective is to ensure the efficient and effective functioning of the Ministry's IT infrastructure and support systems. By outsourcing these services, Minciencias aims to leverage specialized expertise to maintain high levels of service availability and user satisfaction, allowing its staff to focus on core scientific and innovation-related activities. The contractor will play a crucial role in maintaining the technological backbone of the Ministry.

Description

EL CONTRATISTA se compromete a prestar a la Entidad con plena autonomía técnica y administrativa los servicios de apoyo a la gestión para la atención, diagnóstico y resolución de incidentes y requerimientos de los usuarios institucionales relacionados con servicios de tecnología de la información, asegurando la atención oportuna, el registro adecuado y el cumplimiento de los niveles de servicio establecidos, conforme a los lineamientos del Ministerio de Ciencia, Tecnología e Innovación

Entidad contratante: MINCIENCIAS

Ubicación: Bogotá, Distrito Capital de Bogotá

Tipo de contrato: Prestación de servicios

Modalidad: Contratación directa

Referencia: CPS-275-2026

Duración: 6 Mes(es)

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About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on IT support and Telecommunications. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 20.3 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.