Tenders/Electronic Patient Record System - Cloud Support and Maintenance

Electronic Patient Record System - Cloud Support and Maintenance

Digital Health & Care Wales

Published: Sep 17, 2026

Updated: Sep 17, 2026

About This Opportunity

This is a services contract in the health and medical services and information and communication technology sectors, with a focus on Cloud Services. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

Following a competitive procurement undertaken in 2019, a contract was awarded for the provision of the Apperta Foundation's OpenEyes Electronic Patient Record (EPR) solution for the management of ophthalmology services across NHS Wales. Digital Health and Care Wales (DHCW) is now undertaking an informal Preliminary Market Engagement (PME) exercise to better understand current market conditions and supplier capabilities in advance of any potential future procurement activity. This engagement relates solely to the hosting, support, maintenance, and ongoing development of the OpenEyes solution across NHS Wales. The scope includes support for implementations within secondary care ophthalmology departments and community optometric practices. Interested suppliers are invited to complete a Request for Information (RFI) questionnaire, available via the eTenderWales portal: https://etenderwales.bravosolution.co.uk/home.html Completed RFI responses must be submitted through the eTenderWales portal no later than 12:00 noon on 1 October 2026. This exercise is being undertaken for market research purposes only and does not constitute a procurement process, commitment to procure, or invitation to tender. DHCW has not yet determined whether a future procurement will be undertaken. Information gathered through this engagement will be used to inform future decision-making and procurement strategy development. Following review of the RFI responses, DHCW reserves the right to engage with respondents on an individual basis to clarify, verify, or supplement information provided.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on September 17, 2026. Last refreshed today. Reference: 088262-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Digital Health & Care Wales

Digital Health & Care Wales has issued 31 procurement notices on BidsFactory, including 2 currently open and 22 awarded contracts. Activity concentrates in Information & Communication Technology, Health & Medical, and Governance & Public Administration. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and Sell2Wales. Most recent publication: September 17, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 088262-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by Digital Health & Care Wales in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.