ENQEIR912 - IT Managed Service Helpdesk

EirGrid plc

Published: Jul 15, 2026

Updated: Jul 18, 2026

Source: TED - Tenders Electronic Daily (EU)

This tender has been awarded

Awarded to TATA CONSULTANCY SERVICES IRELAND LIMITED — €14,800,000

Browse open Information & Communication Technology tenders in Ireland

About This Opportunity

This is a services contract in the information and communication technology sector. Located in Ireland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 14.8 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on July 15, 2026. Last refreshed 60 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About EirGrid plc

EirGrid plc has issued 241 procurement notices on BidsFactory, including 3 currently open and 221 awarded contracts. Activity concentrates in Information & Communication Technology, Architecture & Engineering Services, and Energy & Power. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: September 11, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by EirGrid plc in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

TATA CONSULTANCY SERVICES IRELAND LIMITED was awarded the contract for €14,800,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to TATA CONSULTANCY SERVICES IRELAND LIMITED. The award notice is archived on BidsFactory for transparency and market intelligence.