Essentials 25 renewal

LONDON METROPOLITAN UNIVERSITY

Published: Jan 26, 2026

Updated: May 21, 2026

Source: uk_fts

This tender has been awarded

Awarded to EY Professional Services Limited — £21,760

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

London Metropolitan University United Kingdom: Essentials 25 renewal. Services contract awarded, ICT & digital. Awarded to EY Professional Services Limited.

This is a services contract in the information and communication technology sector, with a focus on Software. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Essentials 25 is a support package for the Microsoft Dynamics 365
Customer Relationship Management system. It provides 25
tickets a year allowing London Met to raise requests for help or
requests for small changes to the CRM. This support is essential
as London Met do not have the necessary expertise regarding the
technical arrangements for the CRM to be able to resolve issues,
modify software or update software packages within the
platform.

Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25
tickets a year allowing London Met to raise requests for help or
requests for small changes to the CRM. This support is essential
as London Met do not have the necessary expertise regarding the
technical arrangements for the CRM to be able to resolve issues,
modify software or update software packages within the
platform.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on January 26, 2026. Last refreshed today. Reference: 006565-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About LONDON METROPOLITAN UNIVERSITY

LONDON METROPOLITAN UNIVERSITY has issued 16 procurement notices on BidsFactory, including 1 currently open and 15 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Education & Training. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: May 20, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 006565-2026 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to EY Professional Services Limited. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by LONDON METROPOLITAN UNIVERSITY in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

EY Professional Services Limited was awarded the contract for £21,760. The figure reflects the value disclosed by the contracting authority in the award notice.