Experimental market study of telephone and online customer service for electricity and gas marketing companies, using the technique of the instrumental or mystery shopper to carry out real actions or procedures in the customer service services to be supervised.
About This Opportunity
Secretaría General de la Comisión Nacional de los Mercados y la Competencia | 86,560.00 EUR
This is a services contract in the finance and banking, trade and industry and energy and power sectors, with a focus on Oil Gas. Located in Spain, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 86,560. Proposals must be submitted before September 14, 2026.
Published through PLACSP - Plataforma de Contratación del Sector Público, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Auto-translated from SpanishData provenance
This notice is sourced from PLACSP - Plataforma de Contratación del Sector Público and was originally published on August 26, 2026. Last refreshed 13 days ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Secretaría General de la Comisión Nacional de los Mercados y la Competencia
Secretaría General de la Comisión Nacional de los Mercados y la Competencia has issued 19 procurement notices on BidsFactory, including 3 currently open and 1 awarded contracts. Activity concentrates in Governance & Public Administration, General Supplies & Services, and Trade & Commerce. All notices are published for Spain. Notices are distributed via PLACSP - Plataforma de Contratación del Sector Público. Most recent publication: August 26, 2026.
Frequently asked questions about this tender
When does this tender close?
The submission deadline is September 14, 2026. You have 2 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Secretaría General de la Comisión Nacional de los Mercados y la Competencia in Spain. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Finance & Banking sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is €86,560 - €86,560. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Spain. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit PLACSP - Plataforma de Contratación del Sector Público to access the full notice, required documents, and submission instructions provided by the contracting authority.
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