Expert Address Quality Civil Affairs
This tender has been awarded
The contracting authority has selected an awardee for this tender.
About This Opportunity
Award by Gemeente Haarlemmermeer (Netherlands, governance & public sector): Expert Adreskwaliteit Burgerzaken. Published 2026.
This is a services contract in the governance and public administration sector. Located in Netherlands, Europe, this opportunity is open to firms and consortiums.
Published through Netherlands TenderNed, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from DutchExpert Address Quality Civil Affairs
Client: Municipality of Haarlemmermeer
The municipality of Haarlemmermeer is looking for an independent expert in Address Quality Civil Affairs for the period May 1, 2026, to November 30, 2026, to strengthen the Civil Affairs department. The expert will be involved in coaching and guiding the employees of the Address Quality Civil Affairs unit, with a specific focus on identifying the necessary knowledge development and achieving a quality and efficiency improvement. The expert will work in the Address Quality and Municipal Desk Schiphol team but will use their expertise within the three Civil Affairs teams if necessary. Your role as an Expert Civil Affairs As an Expert Civil Affairs, you work independently and have your own responsibilities. You are the point of contact for complex cases and have an advisory and guiding role for your colleagues in Address Quality. You identify bottlenecks and contribute to the development of new or improved policies. You feel responsible for the quality of the BRP (Basic Registration of Persons). Your tasks include: Identifying and mapping the current working method, workload, and method of file management. Auditing work processes against applicable laws and regulations. Participating in updating work instructions for recurring processes. Updating guidelines for complex or less frequent cases. Coaching and guiding the Address Quality team so that they can execute their work in a uniform, strategic, and legally correct manner. Providing guidance on the work floor and in the field, coaching each person based on their needs. Transferring knowledge and skills within the entire field of work. Providing subject-matter expertise for projects related to housing, such as vacancy and/or labor migration. Participating in improving inter-municipal cooperation and further promoting the importance of address quality. Where will you work? The Customer Contact Center (KCC) ensures that contact between residents and the municipality runs as smoothly as possible. We are the face of the municipality and in many cases the only point of contact residents have with the municipality. We handle everything related to civil affairs, with the quality of the BRP and civil status registers and service to residents being paramount. We strive to be accessible and approachable for all residents through all possible channels. Digital where possible and personal when necessary or desired. Collaboration with all other departments is very important in this. The Customer Contact Center (KCC) consists of the Staff team, Contact Center team, Online Services team, and Civil Affairs. The Civil Affairs team is divided into the Resident Documents team, Address Quality and Municipal Desk Schiphol team, and Immigration, Civil Status, and Nationality team.
Procedure: Open
Publication type: Award notice
Assignment type: Services
Kenmerk: 590439
Europees: Ja
Data provenance
This notice is sourced from Netherlands TenderNed and was originally published on May 14, 2026. Last refreshed 27 days ago. Original language: Dutch. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Gemeente Haarlemmermeer
Gemeente Haarlemmermeer has issued 121 procurement notices on BidsFactory, including 10 currently open and 103 awarded contracts. Activity concentrates in Governance & Public Administration, Architecture & Engineering Services, and General Supplies & Services. All notices are published for Netherlands. Notices are distributed via Netherlands TenderNed and TED - Tenders Electronic Daily (EU). Most recent publication: June 18, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit Netherlands TenderNed to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contracting authority has selected an awardee for this notice. The record is kept for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Gemeente Haarlemmermeer in Netherlands. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Netherlands. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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