Supply of software for managing drinking water and industrial water subscribers

This tender concerns the supply of a Software as a Service (SaaS) solution for managing potable and industrial water subscribers. The scope of work includes the provision of the software solution itself, along with implementation services. The primary objective is to replace outdated IT tools and enhance the operational efficiency of the public potable water distribution service. Crucially, the contractor's support and advisory services are paramount during the software implementation phase. Beyond the initial setup, the successful bidder will be responsible for all services required to maintain the IT system in operational condition. This includes ongoing support, consulting, and assistance to ensure the proper and effective use of the software. The contract emphasizes the need for a robust and modern system to streamline subscriber management and improve the overall delivery of water services. The selected solution must be capable of handling both potable and industrial water accounts, indicating a need for flexibility and comprehensive functionality. The emphasis on SaaS highlights a preference for a cloud-based solution, likely aiming for scalability, accessibility, and reduced on-premise infrastructure management for the procuring entity. The tender underscores the importance of a collaborative approach between the contractor and the client throughout the project lifecycle, from initial deployment to long-term operational support.

This is a services contract in the information and communication technology sector, with a focus on Cloud Services. Located in France, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.