Supply, Implementation, and Maintenance of an Electronic Document Routing Solution

This tender seeks a comprehensive solution for an electronic document routing system. The contract encompasses several key areas, starting with the supply and implementation of the core software. Following the initial setup, the scope extends to hosting, ongoing maintenance, and technical support for the solution. A crucial component involves providing the service for electronic validation and signature of documents, ensuring secure and efficient workflows. The contract also includes dedicated support for user adoption and training, facilitating a smooth transition and effective utilization of the system. Furthermore, the tender covers the development and maintenance of interfaces and connectors to integrate the electronic routing solution with existing IT infrastructure. Additional services are also specified, including functional evolutions (beyond the scope of interfaces/connectors), expert consultation, and general assistance. The contract also allows for the acquisition of supplementary modules to enhance the solution's capabilities over time. Finally, provisions for reversibility and transferability are included, ensuring a clear exit strategy and data portability. This procurement aims to modernize document management processes through a robust and adaptable electronic routing platform.

This is a services contract in the information and communication technology sector, with a focus on Software, Enterprise Systems and IT support. Located in France, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.