Future NHS Workforce Solution

N H S Business Services Authority

Published: Nov 7, 2025

Updated: Jun 17, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to Infosys Limited — £1,172,968,000

Browse open Health & Medical tenders in United Kingdom

About This Opportunity

Supplies contract awarded by N H S Business Services Authority (United Kingdom): Future NHS Workforce Solution. healthcare. Awarded to Infosys Limited (GBP.

This is a supplies contract in the health and medical services and information and communication technology sectors, with a focus on Health Workforce and Enterprise Systems. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 1.2 billion.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the health and medical services sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Additional information: Link to previous Contract Notice relating to this procurement

https: //www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146. CPV: Time accounting or human resources software package (48450000). Procedure: Competitive procedure with negotiation (above threshold)

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on November 7, 2025. Last refreshed today. Reference: CF-1044500D0O000000rwimUAA. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About N H S Business Services Authority

N H S Business Services Authority has issued 2 procurement notices on BidsFactory, including 0 currently open and 2 awarded contracts. Activity concentrates in Health & Medical and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: November 10, 2025.

Frequently asked questions about this tender

Is this tender still open?

No — the contract has already been awarded to Infosys Limited. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by N H S Business Services Authority in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Infosys Limited was awarded the contract for £1,172,968,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference CF-1044500D0O000000rwimUAA when communicating with the contracting authority.