GE2514 - Evolution and Renewal of NetApp Storage Maintenance
About This Opportunity
TranslatedThis tender, identified as GE2514, concerns the evolution and renewal of maintenance services for NetApp storage systems. The objective is to ensure the continued optimal performance, reliability, and support for the existing NetApp storage infrastructure. This likely involves extending current maintenance contracts, potentially upgrading hardware or software components, and ensuring comprehensive technical support and repair services are in place.
The scope of work is expected to cover a range of activities critical to maintaining data integrity and accessibility. This may include proactive monitoring, regular system health checks, timely software updates and patches, and rapid response to any hardware or software failures. The renewal of maintenance is crucial for minimizing downtime, protecting against data loss, and leveraging the full capabilities of the NetApp storage solutions.
Potential bidders will need to demonstrate their expertise in managing and maintaining NetApp storage environments, including a deep understanding of their specific technologies and architectures. The tender will likely specify the required service levels, response times, and the duration of the maintenance agreement. Successful bidders will be responsible for providing all necessary resources, including skilled personnel and spare parts, to ensure the uninterrupted operation of the storage systems. This procurement is vital for maintaining the operational continuity and data management capabilities of the organization.
This is a services contract in the information and communication technology sector, with a focus on IT support. Located in Italy, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 1.7 million.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: ItalianThis tender, identified as GE2514, concerns the evolution and renewal of maintenance services for NetApp storage systems within Italy. The contracting authority, managed by the Publications Office of the European Union, is seeking qualified suppliers to provide comprehensive support for their existing NetApp storage infrastructure.
The scope of this procurement encompasses not only the ongoing maintenance and repair of these critical data storage solutions but also potential enhancements and upgrades to ensure optimal performance and future scalability.
Prospective bidders are expected to demonstrate a proven track record in managing and servicing NetApp enterprise storage hardware and software. Typical requirements for such tenders often include a tiered support structure with defined service level agreements (SLAs), including response times for hardware failures and software issues, as well as remote and on-site technical assistance. The tender will likely assess the bidder's capacity to provide proactive monitoring, regular system health checks, and timely delivery of spare parts. Furthermore, proposals may need to address the integration of new technologies or the migration of data as part of the "evolution" aspect of the requirement, ensuring business continuity and data integrity throughout any transition. Experience in managing large-scale IT infrastructure and a strong understanding of data storage best practices will be essential for successful participation.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on December 10, 2025. Last refreshed today. Original language: Italian. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About InfoCamere ScpA
InfoCamere ScpA has issued 31 procurement notices on BidsFactory, including 4 currently open and 14 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Trade & Commerce. All notices are published for Italy. Notices are distributed via ANAC (Italy), TED - Tenders Electronic Daily (EU), and anac_smartcig. Most recent publication: May 11, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to Intersistemi Italia S.p.A. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by InfoCamere ScpA in Italy. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Intersistemi Italia S.p.A was awarded the contract for €1,520,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Italy. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Find tenders like this automatically
Set up alerts and filters that match your business — never miss a relevant opportunity again.