Tenders/Tender No. 04-NPCCC-SXKD: Lease of software licenses and software for establishing the connection of EVNNPC Customer Care Switchboard with EVN Central Customer Care Switchboard
Awarded🇻🇳VietnamServicesThis tender has expired

Tender No. 04-NPCCC-SXKD: Lease of software licenses and software for establishing the connection of EVNNPC Customer Care Switchboard with EVN Central Customer Care Switchboard

Auto-translated from vi
Original title: Gói thầu số 04-NPCCC-SXKD: Thuê bản quyền và phần mềm phục vụ thiết lập kết nối Tổng đài CSKH EVNNPC với Tổng đài CSKH tập trung EVN
Trung tâm chăm sóc Khách hàng - CN Tổng công ty Điện lực miền Bắc
Published: Apr 18, 2026
Updated: Aug 2, 2026
Source: vietnam_egp

About This Opportunity

Translated

Lease of software licenses for connecting EVNNPC and EVN customer service centers, by Trung tâm chăm sóc Khách hàng - CN Tổng công ty Điện lực miền Bắc.

This is a services contract in the general supplies sector. Located in Vietnam, Asia, this opportunity is open to firms and consortiums, with an estimated budget of VND 259.2 million.

Published through Vietnam e-GP, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Auto-translated from vi

Tender No. 04-NPCCC-SXKD: Lease of software licenses and software for establishing the connection of EVNNPC Customer Care Switchboard with EVN Central Customer Care Switchboard

Notice No.: IB2600161185

Bidding entity: Customer Care Center - Northern Power Corporation Branch

Field: Telecommunications and Information Technology

Plan No.: PL2600094592

Plan Type: Operation

Type: es-notify-contractor

Winning contractor: VIEN DAT TRADING AND SERVICES COMPANY LIMITED

Winning bid price: 243,000,000 VND

Value: 259,200,000 VND

Bid closing time: 18/04/2026 18:14

Data provenance

This notice is sourced from Vietnam e-GP and was originally published on April 18, 2026. Last refreshed 37 days ago. Reference: IB2600161185. Original language: vi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Trung tâm chăm sóc Khách hàng - CN Tổng công ty Điện lực miền Bắc

Trung tâm chăm sóc Khách hàng - CN Tổng công ty Điện lực miền Bắc has issued 11 procurement notices on BidsFactory, including 0 currently open and 6 awarded contracts. Activity concentrates in General Supplies & Services, Energy & Power, and Information & Communication Technology. All notices are published for Vietnam. Notices are distributed via Vietnam e-GP. Most recent publication: August 14, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Vietnam. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Vietnam e-GP to access the full notice, required documents, and submission instructions. Quote reference IB2600161185 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to CÔNG TY TNHH THƯƠNG MẠI VÀ DỊCH VỤ VIỄN ĐẠT. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Trung tâm chăm sóc Khách hàng - CN Tổng công ty Điện lực miền Bắc in Vietnam. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is ₫259,200,000 - ₫259,200,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

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Key Details

Submission Deadline
Apr 18, 2026
Deadline passed
Estimated Budget
₫259,200,000 - ₫259,200,000
Contract Type
Services
Eligibility
Firms / Consortiums
Language
vi
Reference
IB2600161185

Source

vietnam_egp
vietnam_egp
Official Source

Contracting Authority

Trung tâm chăm sóc Khách hàng - CN Tổng công ty Điện lực miền Bắc
🇻🇳Vietnam

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