Tenders/Grievance Redress Management (GRM) (AI based Voice BOT Feedback and Digital Iterative Beneficiary Monitoring (IBM) System (Scoping with Impact Evaluation))
Awarded🇧🇩BangladeshConsulting

Grievance Redress Management (GRM) (AI based Voice BOT Feedback and Digital Iterative Beneficiary Monitoring (IBM) System (Scoping with Impact Evaluation))

This tender has been awarded

Awarded to INFRASTRUCTURE INVESTMENT FACILITATION COMPANY (IIFC)

About This Opportunity

Contract Award | Project: Technical Assistance for Repurposing of Agricultural Public Support Towards a Sustainable Food Syste | Method: Consultant Qualification Selection | Ref: SD/TARAPS-C1-DAE-20

This is a consulting contract in the infrastructure, education and training and transport and logistics sectors. Located in Bangladesh, Asia, this opportunity is open to firms and consortiums.

Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for consulting in the infrastructure sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Project: Technical Assistance for Repurposing of Agricultural Public Support Towards a Sustainable Food Syste

Contract Award

Project:P181563-Technical Assistance for Repurposing of Agricultural Public Support Towards a Sustainable Food System Transformation in Bangladesh
Loan/Credit/TF Info:TF-C4972
Bid/Contract Reference No:SD/TARAPS-C1-DAE-20
Procurement Method:CQS-Consultant Qualification Selection
Scope of Contract:Grievance Redress Management (GRM) (AI based Voice BOT Feedback and Digital Iterative Beneficiary Monitoring (IBM) System (Scoping with Impact Evaluation))
Notice Version No:0


Date Notification of Award Issued
(YYYY/MM/DD)
2026/06/25
Duration of Contract

9 Month(s)
Minimum Qualifying Score

70
Awarded Firm(s):
INFRASTRUCTURE INVESTMENT FACILITATION COMPANY (IIFC) (1059940)
JDPC Bhaban (3ed floor), 145, MonipuriparaTejgaon, Dhaka-1215.
Country: Bangladesh

Beneficial Ownership Details
Form Date: 25-JUN-26

Summary of Reason
As per Attachment

Scores
Technical:74.92
Consultant Specific Experience:6
Methodology:24.16
Key Personnel:44.76
Transfer of Knowledge:0
Participation by Nationals:0
Financial:100
Combined:78.68
Rank:1
Final Evaluation Price
BDT 35902517.00
Signed Contract Price
BDT 35902517.00
Price:
Currency:
Amount:
Bangladeshi Takas (Bangladeshi Takas)
35902517.00
Evaluated Firm(s):
PRIDESYS IT LTD. (405191)
Country: Bangladesh

Final Evaluation Price
BDT 0.01
Price:
Currency:
Amount:
SYNESIS IT LTD. (353910)
Country: Bangladesh

Final Evaluation Price
BDT 0.01
Price:
Currency:
Amount:

Data provenance

This notice is sourced from WB - World Bank and was originally published on June 28, 2026. Last refreshed 90 days ago. Reference: OP00454290. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Technical Assistance for Repurposing of Agricultural Public Support Towards a Sustainable Food Syste

Technical Assistance for Repurposing of Agricultural Public Support Towards a Sustainable Food Syste has issued 18 procurement notices on BidsFactory, including 0 currently open and 18 awarded contracts. Activity concentrates in Education & Training, Transport & Logistics, and Agriculture & Food Security. All notices are published for Bangladesh. Notices are distributed via WB - World Bank. Most recent publication: July 13, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Bangladesh. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00454290 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to INFRASTRUCTURE INVESTMENT FACILITATION COMPANY (IIFC). The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Technical Assistance for Repurposing of Agricultural Public Support Towards a Sustainable Food Syste in Bangladesh. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Consulting contract in the Infrastructure sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

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Key Details

Contract Type
Consulting
Eligibility
Firms / Consortiums
Language
English
Reference
OP00454290

Source

w
world_bank
Official Source

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