Homes Off the Streets Programme - Clearing House & Tenancy Sustainment Teams
About This Opportunity
Homes Off the Streets Programme - Clearing House & Tenancy — services tender in United Kingdom, Greater London Authority (GLA). Submission deadline Jul 2026.
This is a services contract in the governance and public administration sector, with a focus on Social Work. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 60.3 million. Proposals must be submitted before July 3, 2026.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Transport for London (TfL) is procuring on behalf of the Greater London Authority (GLA), and invites suitably qualified suppliers to participate in, an Open Procedure for the delivery of services under the Mayor's Homes Off the Streets (HOTS) programme. This recommissioning process presents a vital opportunity to reshape the future of rough sleeping services to achieve the Mayor's Rough Sleeping Plan of Action, (https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/homelessness/services-people-experiencing-homelessness-including-sleeping-rough/mayors-rough-sleeping-plan-action) with the ambitious goal of ending rough sleeping in London by 2030. We are seeking to transform service delivery models to preventing returns to rough sleeping, and ensure targeted sustainable routes off the streets.
There are seven lots in total.
This procurement covers the delivery of a pan-London Clearing House service and six Tenancy Sustainment Team (TST) services, including five geographic sub-regional TST lots that form part of the Clearing House partnership, and one pan-London Private Rented Sector (PRS) TST which is a standalone service.
These services support residents with a history of rough sleeping to access, sustain, and thrive in long‑term stable housing.
1. Clearing House (Lot 1)
A single pan‑London contract delivering:
• Coordination of referrals, property nominations and allocations
• Partnership working with housing associations and support providers
• Management of the 3,700+ home Clearing House partnership
• Providing the Clearing House system used by stakeholders to make referrals and advertise homes
2. Tenancy Sustainment Teams (TST) (Lots 2-6)
The TSTs will provide floating long-term support to tenants in Clearing House accommodation. Working in partnership with the Clearing House and landlords, the service will deliver client assessments and on-going tenant support around:
• Tenancy sustainment
• Access to employment, training and education
• Personal wellbeing, community integration and independence
TST lots are structured to mirror the London housing sub-regions, as follows:
• Lot 2 - North Central
• Lot 3 - North East
• Lot 4 - South East
• Lot 5 - South West
• Lot 6 - North West
3. Private Rented Sector (PRS) Tenancy Sustainment Team (TST) (Lot 7)
PRS TST will provide short-term floating support to clients at the point that they first move into private rented sector accommodation. They will manage referrals and assessments and provide support around:
• Setting up a tenancy, including utilities and bills
• Understanding tenancy rights and responsibilities
• Tenancy sustainment
• Personal wellbeing, community integration and independence
Bidders may apply for multiple lots; however the total annual value of awards will be limited to a maximum of 50% of the bidder's annual turnover.
All lots include a core element and General Optional services to support increased caseloads. Lot 7 additionally includes a Specific Optional services element to deliver a PRS Tenancy Rescue service offer, consisting of crisis intervention for tenants at imminent risk of losing PRS accommodation.
Please note this is the estimated maximum value. Actual values of the services are likely to be lower than this value. The values include core services, specific optional services, and general optional services including expansion of the services.
Contract start date is estimated to be 1st April 2027. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods. The maximum duration of the contract (including all extensions) will be no more than six (6) years.
Lot 1 - Maximum estimated value of the contract over 6 years -
A single pan‑London contract delivering:
• Coordination of referrals, property nominations and allocations
• Partnership working with housing associations and support providers
• Management of the 3,700+ home Clearing House partnership
• Providing the Clearing House system used by stakeholders to make referrals and advertise homes.
Lot 2 - The TSTs will provide floating long-term support to tenants in Clearing House accommodation. Working in partnership with the Clearing House and landlords, the service will deliver client assessments and on-going tenant support around:
• Tenancy sustainment
• Access to employment, training and education
• Personal wellbeing, community integration and independence
Lot 3 - The TSTs will provide floating long-term support to tenants in Clearing House accommodation. Working in partnership with the Clearing House and landlords, the service will deliver client assessments and on-going tenant support around:
• Tenancy sustainment
• Access to employment, training and education
• Personal wellbeing, community integration and independence.
Lot 4 - The TSTs will provide floating long-term support to tenants in Clea
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on April 29, 2026. Last refreshed 8 days ago. Reference: 038992-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Greater London Authority (GLA)
Greater London Authority (GLA) has issued 26 procurement notices on BidsFactory, including 11 currently open and 5 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Energy & Power. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 10, 2026.
Frequently asked questions about this tender
When does this tender close?
The submission deadline is July 3, 2026. You have 8 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Greater London Authority (GLA) in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is £60,285,000 - £60,285,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 038992-2026 when communicating with the contracting authority.
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