Horizon Replacement Services - Replacement Service Provider
About This Opportunity
This is a services contract in the governance and public administration sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
This UK 7 Contract Details Notice concerns the conclusion of the Lot 1 contract only.
Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provide some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies.
Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS"). The system must meet the Authority's specific requirements with minimal bespoke customisations. The Supplier will provide ongoing support, updates, and optimisation services. Physical deployment of technology to branches is not included.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on June 5, 2026. Last refreshed 6 days ago. Reference: 053142-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Post Office Limited
Post Office Limited has issued 163 procurement notices on BidsFactory, including 33 currently open and 30 awarded contracts. Activity concentrates in Governance & Public Administration, General Supplies & Services, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 17, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 053142-2026 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Accenture (UK) Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Post Office Limited in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Accenture (UK) Limited was awarded the contract for £269,000,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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