Housing Repairs and Maintenance Framework

Metropolitan borough of Bury

Published: Jun 11, 2026

Updated: Jun 24, 2026

Source: uk_fts

About This Opportunity

This is a services contract in the governance and public administration sector, with a focus on Rehabilitation. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 16.0 million. Proposals must be submitted before July 16, 2026.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Bury Council is seeking to establish a Housing Repairs and Maintenance Framework to support the management and upkeep of approximately 8,500 residential properties. The framework will deliver a comprehensive range of responsive, planned (including capital works) and cyclical maintenance services to ensure that all properties are safe, compliant with statutory requirements, and maintained to a high standard for tenants. Bury Council is committed to delivering a customer-focused service, with performance measured against defined service levels including emergency, urgent, and routine response times, first-time fix rates, tenant satisfaction, and compliance targets
The framework will operate in accordance with the Council's service standards, including 24-hour emergency response, urgent repairs within 5 working days, routine repairs within 20 working days, and delivery of planned works within agreed programmes (typically up to 50 working days), alongside a 24/7/365 emergency call-out provision. Performance will be actively monitored against key performance indicators, including first-time fix rates, average response times, and tenant satisfaction levels exceeding 90%, ensuring a high-quality and efficient service across the housing portfolio.
The Framework is structured into two Lots to reflect the scope and complexity of services required. Lot 1 - General Builders will provide an integrated, end-to-end service covering day-to-day responsive repairs, void property works, planned, cyclical maintenance and some capital works. This includes internal and external fabric repairs, joinery, plastering, roofing, kitchens and bathrooms, flooring, and associated external works. Contractors under this lot will be required to deliver multi-trade services and manage works across both occupied and void properties, ensuring timely turnaround and minimal disruption to residents.
Lot 2 - Specialist Contractors is divided into nine sub-lots, each providing specialist expertise to support the wider maintenance programme. Covering responsive repairs, void property works, planned, cyclical maintenance and some capital works. These sub-lots include aids and adaptations, drainage, electrical, glazing, painting and decorating, pest control, roofing, scaffolding, and specialist flooring (including carpets). This structure enables Bury Council to appoint suitably qualified and experienced contractors for discrete workstreams, ensuring compliance with relevant standards and best practice while maintaining flexibility and value for money in service delivery.
The overarching objective of the Framework is to establish a reliable, high-performing supply chain capable of delivering responsive and planned maintenance services that meet the Authority's operational needs, regulatory obligations, and customer service expectations.
Scope includes, but is not limited to Housing Repairs and Maintenance services to 8,500 properties (domestic and commercial) in the Metropolitan Borough of Bury
Lot 1 - General Builders (appointment of 2 contractors)
• General Building Works (internal & external)
• Joinery & Carpentry
• Plastering & Tiling
• Roofing Repairs & Maintenance
• Void Property Works
• Flooring Repairs
• Kitchen & Bathroom repairs and works
• Ground Maintenance
Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot)
• 2a - Aids & Adaptions
• 2b - Drainage & Gutter Cleaning
• 2c - Electrical Repairs & Installations
• 2d - Glazing & Window Repairs
• 2e - Painting & Decorating
• 2f - Pest Control
• 2g - Roofing Contractor
• 2h - Scaffolding
• 2i - Flooring
The Authority intends to invite up to six (6) Candidates per Lot to tender.
For the avoidance of doubt, each of the Lots forming part of Lot 2 (Specialist Services), including Lots 2a to 2h, will be evaluated and shortlisted independently, and the maximum number of Candidates invited to tender will apply to each Lot individually.
Where the number of suitably qualified Candidates exceeds this number for any Lot, Candidates will be ranked in accordance with the published selection criteria and the highest scoring Candidates for that Lot will be invited to tender.
The Authority reserves the right to invite a greater number of Candidates (up to a maximum of ten (10) per Lot) where this is considered appropriate to ensure effective competition.

Lot 1 - General Builders (appointment of 2 contractors)
General Builders will provide an integrated, end-to-end service covering day-to-day responsive repairs, void property works, planned, cyclical maintenance and some capital works
• General Building Works (internal & external)
• Joinery & Carpentry
• Plastering & Tiling
• Roofing Repairs & Maintenance
• Void Property Works
• Flooring Repairs
• Kitchen & Bathroom repairs and works
• Ground Maintenance

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot)
Covers responsive repairs, void property works, planned, cyclical maintenance and some capital work

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on June 11, 2026. Last refreshed 1 day ago. Reference: 055422-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Metropolitan borough of Bury

Metropolitan borough of Bury has issued 16 procurement notices on BidsFactory, including 5 currently open and 1 awarded contracts. Activity concentrates in Governance & Public Administration, Urban Development & Housing, and Energy & Power. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 12, 2026.

Frequently asked questions about this tender

What is the estimated budget?

The estimated contract value is £16,000,000 - £16,000,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 055422-2026 when communicating with the contracting authority.

When does this tender close?

The submission deadline is July 16, 2026. You have 21 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Metropolitan borough of Bury in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.