Tenders/HSE 29425 Support Maintenance and Development Services For the existing HSE Track and Trace Software System

HSE 29425 Support Maintenance and Development Services For the existing HSE Track and Trace Software System

Health Service Executive (HSE)

About This Opportunity

This is a services contract in the information and communication technology, health and medical services and governance and public administration sectors, with a focus on Hospitals, Software, Hardware and Procurement Reform. Located in Ireland, Europe, this opportunity is open to firms and consortiums.

Published through eTenders - Ireland Public Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

The HSE is issuing this Request to Participate for the provision of Support Maintenance and Development Services for the existing HSE FingerPrint Track and Trace Software System . The HSE is the Contracting Authority for this public procurement competition on its own behalf and on behalf of all organisations funded by the HSE. The HSE National Track and Trace solution is designed to capture all events and processes related to the decontamination and sterilisation of RIMD theatre tray sets, and endoscopes used in operating theatres, procedure rooms, and treatment areas. The solution is used in Central Sterile Services Departments , Endoscopy Reprocessing Units operating theatres, endoscopy procedure rooms and other outpatient settings. To ensure that every device can be recorded to the patient on whom it is used, the GS1 coding system has been adopted by the HSE, and this coding standard allows for consistency across HSE hospitals. The Track and Trace application is centrally hosted on prem in HSE datacentres and runs using Citrix thin client technology on designated PCs in the relevant operational areas. There is a Citrix presented instance of the application for each site. The back end database construct features a suite of Microsoft SQL servers, with each individual hospital site having its own distinct set of SQL databases corresponding to each site s specific Citrix published application instance hosted on one centrally managed Citrix VDA suite. The MSSQL Database servers are hosted in three x 3 node High Availability Windows Server Failover Cluster environments, with site instances of the application spread across these three clusters for load balancing.

Data provenance

This notice is sourced from eTenders - Ireland Public Procurement. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Health Service Executive (HSE)

Health Service Executive (HSE) has issued 1,571 procurement notices on BidsFactory, including 202 currently open and 1,074 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Construction & Civil Works. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: October 12, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit eTenders - Ireland Public Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Health Service Executive (HSE) in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.