IBIS - LEASE OF INTEGRATED HOSPITAL INFORMATION SYSTEM AND MAINTENANCE SERVICES
About This Opportunity
TranslatedThis tender concerns the annual lease and maintenance of an Integrated Hospital Information System (IBIS). The procurement aims to secure a comprehensive hospital information system that will support various clinical and administrative functions within a healthcare facility. The scope of work includes the provision of the software system itself, along with ongoing maintenance and support services to ensure its optimal performance and reliability. Key requirements are expected to focus on the system's ability to manage patient records, scheduling, billing, laboratory results, radiology, and other critical hospital operations. The successful bidder will be responsible for the installation, configuration, training, and continuous technical support of the IBIS. This initiative is crucial for modernizing healthcare infrastructure, improving data management, enhancing patient care, and streamlining operational efficiency within the hospital. Further details regarding specific technical specifications, service level agreements, and contract duration will be provided in the full tender documentation. The objective is to establish a robust and integrated information system that meets the evolving needs of the healthcare sector.
This is a services contract in the information and communication technology and health and medical services sectors, with a focus on digital health systems, Enterprise Systems and IT support. Located in Croatia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 590,000.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: hrThis tender, originating from Croatia, seeks the annual rental and maintenance of an integrated hospital information system (HIS) under the project name "IBIS." The contracting authority, managed by the Publications Office of the European Union, is looking to procure a comprehensive solution that encompasses both the software licensing and ongoing support services for a critical healthcare IT infrastructure.
The procurement is for a complete HIS, which typically includes modules for patient administration, electronic health records, laboratory information, radiology information, pharmacy management, and billing. Bidders are expected to offer a robust, scalable, and secure system capable of meeting the complex operational demands of a modern hospital environment. Key considerations for this tender will likely include system reliability, data integrity, interoperability with existing or future systems, and adherence to relevant national and European data protection regulations.
Furthermore, the scope of the tender explicitly includes the maintenance of the integrated HIS. This implies that suppliers must provide comprehensive technical support, including regular software updates, bug fixes, system performance monitoring, and potentially on-site assistance.
The successful bidder will be responsible for ensuring the continuous availability and optimal functioning of the HIS, thereby supporting efficient patient care and administrative processes within the healthcare institution. This is a significant IT infrastructure procurement aimed at enhancing healthcare delivery through advanced information management.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on March 18, 2025. Last refreshed 1 day ago. Original language: hr. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Klinički bolnički centar Rijeka
Klinički bolnički centar Rijeka has issued 39 procurement notices on BidsFactory, including 2 currently open and 22 awarded contracts. Activity concentrates in Health & Medical, Architecture & Engineering Services, and General Supplies & Services. All notices are published for Croatia. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: May 19, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to IN2 d.o.o.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Klinički bolnički centar Rijeka in Croatia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
IN2 d.o.o. was awarded the contract for €589,908. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Croatia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
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