Tenders/Telephone Duty Service for Elderly Services
Awarded🇫🇮FinlandServices

Telephone Duty Service for Elderly Services

Auto-translated from fi
Original title: Ikäihmisten palveluiden puhelinpäivystys
Pirkanmaan hyvinvointialue
Published: Dec 10, 2025
Updated: Jun 23, 2026
Source: TED - Tenders Electronic Daily (EU)

This tender has been awarded

Awarded to Terveystalo Julkiset Palvelut Oy — €1,300,000

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About This Opportunity

Translated

This is a post-notification, not a procurement notice. The Pirkanmaa Wellbeing Services County is procuring a telephone duty service for doctors, intended for the care staff of elderly services. The objective of the procurement is to ensure that the services are effective, enable clients to live in their own homes and in supported housing units, and reduce unnecessary emergency room visits and hospitalizations for them. The service to be procured is described in more detail in the draft procurement agreement and its appendices, particularly the service description appendix. The Pirkanmään hyvinvointialue seeks to enhance the support available to healthcare professionals working with the elderly population. This service aims to provide timely and expert medical advice to care staff, thereby improving the quality of care and potentially preventing the escalation of health issues. The focus is on maintaining the well-being of elderly individuals within their familiar environments and minimizing disruptions to their daily lives. The procurement process will involve a detailed review of the service description to ensure it meets the specific needs of the wellbeing services county and its clients. The ultimate goal is to create a more efficient and responsive healthcare system for the elderly, ensuring they receive appropriate care and support without unnecessary hospital interventions.

This is a services contract in the health and medical services sector, with a focus on Primary Healthcare and Telemedicine. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 1.3 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: fi

Kyseessä on jälki-ilmoitus, ei hankintailmoitus. Pirkanmaan hyvinvointialue hankkii ikäihmisten palveluiden hoitohenkilökunnalle suunnattua lääkäreiden puhelinpäivystys -palvelua. Hankinnan tavoitteena on, että palvelut ovat vaikuttavia ja mahdollistavat asiakkaiden omassa kodissa ja asumispalveluyksikössä asumisen sekä vähentävät heidän tarpeettomia päivystyskäyntejä ja sairaalahoitoa. Hankittava palvelu kuvataan tarkemmin hankintasopimusluonnoksessa ja sen liitteissä (erityisesti palvelukuvaus -liite).

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on December 10, 2025. Last refreshed 13 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Pirkanmaan hyvinvointialue

Pirkanmaan hyvinvointialue has issued 92 procurement notices on BidsFactory, including 19 currently open and 42 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Governance & Public Administration. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: July 1, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Terveystalo Julkiset Palvelut Oy. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Pirkanmaan hyvinvointialue in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Terveystalo Julkiset Palvelut Oy was awarded the contract for €1,300,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Estimated Budget
Up to €1,300,000
Contract Type
Services
Eligibility
Firms / Consortiums
Language
fi

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Pirkanmaan hyvinvointialue
🇫🇮Finland

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