Debt collection services

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Original title: Innfordringstjenester

Horten kommune

Published: Aug 28, 2026

Updated: Aug 31, 2026

Source: doffin_no

About This Opportunity

This is a services contract in the finance and banking and media and communication sectors, with a focus on Public Relations. Located in Norway, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before October 1, 2026.

Published through Doffin Norway, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

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Background and purpose The agreement shall cover the collection of all outstanding claims the municipality has in the areas mentioned below, after we have sent an invoice and not received payment by the original due date. The collection shall be carried out in a professional and technically sound manner, in accordance with existing rules and good debt collection practice. We assume efficient collection which, to the greatest extent possible, shall be pre-legal. We currently have a debt collection services agreement with Fair Collection. This means that if a supplier is changed, the agreement will only cover new cases after the agreement has entered into force. The following municipal service areas are covered by the collection assignment: Municipality's rent collection Municipal fees (incl. property tax) Payment for kindergarten and SFO places Health and care services Parking The library Other claims (other fixed and variable invoicing) About the procurement Horten municipality wishes to enter into a multi-year contract for debt collection services. An agreement will be entered into with a supplier who receives outstanding claims and undertakes to collect outstanding claims on behalf of Horten municipality. In 2025, Horten municipality sent approximately 3,000 cases for debt collection, with a principal amount of approximately 7 MNOK. See the specification in appendix 2 under the tab "Scope" for the distribution between the different types of claims. The stated estimates are not guaranteed. The scope may change during the agreement period. Currently, Horten emergency room has an agreement for debt collection with its own system supplier. These or other units may be added/removed from this agreement during the agreement period. The municipality currently sends its own reminders, but wishes to transfer this to the tenderer along with debt collection. In 2025, the municipality sent out approximately 5,500 reminders. The tenderer shall offer an option for reminder service and state the price for this in the price form. Client: Horten municipality Place of delivery: Vestfold Also published on TED (EU threshold)

Data provenance

This notice is sourced from Doffin Norway and was originally published on August 28, 2026. Last refreshed 16 days ago. Original language: no. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Horten kommune

Horten kommune has issued 22 procurement notices on BidsFactory, including 2 currently open and 4 awarded contracts. Activity concentrates in General Supplies & Services, Architecture & Engineering Services, and Governance & Public Administration. All notices are published for Norway. Notices are distributed via Doffin Norway and TED - Tenders Electronic Daily (EU). Most recent publication: August 28, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Finance & Banking sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Norway. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Doffin Norway to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is October 1, 2026. You have 15 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Horten kommune in Norway. The authority is responsible for evaluating bids, awarding the contract, and managing performance.