Intervention and On-Call Service

Auto-translated from German

Original title: Interventions- und Rufbereitschaftsdienst

AOK Rheinland/Hamburg - Die Gesundheitskasse

Published: Oct 6, 2026

Updated: Oct 10, 2026

Source: DÖE Bekanntmachungsservice (Germany)

About This Opportunity

This is a services contract in the security and defense and general supplies sectors, with a focus on Security Services. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through DÖE Bekanntmachungsservice (Germany), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the security and defense sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from German

This tender notice from Germany, sourced from oeffentlichevergabe_de, concerns the provision of specialized services: "Interventions- und Rufbereitschaftsdienst", which translates to "Intervention and On-Call Service". This type of procurement typically relates to ensuring the rapid response and availability of technical or emergency services. The contracting authority is seeking a provider to offer a service that can be called upon at short notice to address specific issues or emergencies. The exact nature of the intervention and the field of service are not detailed in the title alone but could range from technical system maintenance (e.g., IT, building systems), emergency repairs, security services, or specialized operational support. Key requirements for such a service usually include guaranteed response times (e.g., within a few hours), availability 24/7 or during specified hours, qualified personnel capable of resolving the issues, and potentially provision of necessary equipment or spare parts. Bidders must demonstrate reliability, efficiency, and the capacity to deploy resources effectively on demand. The tender documents will provide detailed specifications on the scope of services, response protocols, service level agreements, and reporting requirements. This is an opportunity for service providers offering specialized, on-demand support within Germany.

Data provenance

This notice is sourced from DÖE Bekanntmachungsservice (Germany) and was originally published on October 6, 2026. Last refreshed 17 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About AOK Rheinland/Hamburg - Die Gesundheitskasse

AOK Rheinland/Hamburg - Die Gesundheitskasse has issued 24 procurement notices on BidsFactory, including 6 currently open and 3 awarded contracts. Activity concentrates in Agriculture & Food Security, Health & Medical, and General Supplies & Services. All notices are published for Germany. Notices are distributed via service.bund.de (Germany), DÖE Bekanntmachungsservice (Germany), and TED - Tenders Electronic Daily (EU). Most recent publication: October 10, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Security, Defense & Justice sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit DÖE Bekanntmachungsservice (Germany) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by AOK Rheinland/Hamburg - Die Gesundheitskasse in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.