Invitation to tender ("tt") for contact centre audit services
About This Opportunity
This is a consulting contract in the audit and accounting and governance and public administration sectors. Located in Singapore, Asia, this opportunity is open to firms and consortiums. Proposals must be submitted before July 6, 2026.
Published through GeBIZ Singapore, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the audit and accounting sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
INVITATION TO TENDER ("TT") FOR CONTACT CENTRE AUDIT SERVICES
Contracting authority: Prime Minister's Office-Public Service Division
Procurement category: Miscellaneous ⇒ Others
Procurement type: Services
Procurement nature: Non Period Contract
Procurement method: Open Tender
Remarks: Please refer to attached Tender documents
Items required:
1. Provision of audit services on ServiceSG Contact Centre services by PSD's outsourced contact centre for operations during the period from 1 Aug 2025 to 31 Jul 2026
2. Provision of audit services on ServiceSG Contact Centre services by PSD's outsourced contact centre for operations during the period from 1 Aug 2026 to 31 Jul 2027
3. Provision of audit services on ServiceSG Contact Centre services by PSD's outsourced contact centre for operations during the period from 1 Aug 2027 to 31 Jul 2028
Data provenance
This notice is sourced from GeBIZ Singapore and was originally published on June 10, 2026. Last refreshed 6 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Prime Minister's Office-Public Service Division
Prime Minister's Office-Public Service Division has issued 22 procurement notices on BidsFactory, including 1 currently open and 13 awarded contracts. Activity concentrates in Education & Training, Governance & Public Administration, and Information & Communication Technology. All notices are published for Singapore. Notices are distributed via GeBIZ Awards and GeBIZ Singapore. Most recent publication: June 10, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit GeBIZ Singapore to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is July 6, 2026. You have 11 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Prime Minister's Office-Public Service Division in Singapore. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Audit, Accounting & Risk sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Singapore. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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